"Probability score": 0.7

"Question improvement suggestion": Please provide more details about the error message you receive when the crash occurs, if any. Also, specify the exact version of Trados Studio 2024 you are using and any recent changes made to the system or software.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It seems like you're experiencing a crash when trying to add a user in Trados Studio 2024. Here are some steps you can take to troubleshoot this issue:

Step 1: Ensure that your Trados Studio 2024 is up-to-date. You can check for updates within the application.

Step 2: Try running Trados Studio as an administrator. Right-click on the Trados Studio icon and select 'Run as administrator'.

Step 3: If the issue persists, you may want to try repairing your .NET Framework installation. You can do this by going to 'Turn Windows features on or off' in your Control Panel, unchecking .NET Framework, restarting your computer, and then re-checking .NET Framework.

Step 4: If the issue still persists, it might be related to a corrupted UserSettings file. Try deleting the UserSettings.xml file located in the following directory: C:\Users\[Your Username]\AppData\Roaming\SDL\SDL Trados Studio\[Version]\UserSettings.xml. Please note that this will reset your user settings to their default values.

Step 5: If none of the above steps work, you may need to perform a clean reinstallation of Trados Studio. Please ensure to back up your settings and resources before proceeding with this step.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

"Probability score": 0.7

"Question improvement suggestion": Please provide more details about the error message you receive when the crash occurs, if any. Also, specify the exact version of Trados Studio 2024 you are using and any recent changes made to the system or software.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

It seems like you're experiencing a crash when trying to add a user in Trados Studio 2024. Here are some steps you can take to troubleshoot this issue:

Step 1: Ensure that your Trados Studio 2024 is up-to-date. You can check for updates within the application.

Step 2: Try running Trados Studio as an administrator. Right-click on the Trados Studio icon and select 'Run as administrator'.

Step 3: If the issue persists, you may want to try repairing your .NET Framework installation. You can do this by going to 'Turn Windows features on or off' in your Control Panel, unchecking .NET Framework, restarting your computer, and then re-checking .NET Framework.

Step 4: If the issue still persists, it might be related to a corrupted UserSettings file. Try deleting the UserSettings.xml file located in the following directory: C:\Users\[Your Username]\AppData\Roaming\SDL\SDL Trados Studio\[Version]\UserSettings.xml. Please note that this will reset your user settings to their default values.

Step 5: If none of the above steps work, you may need to perform a clean reinstallation of Trados Studio. Please ensure to back up your settings and resources before proceeding with this step.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI