Hello,
I work with Trados 2017 and I have a plugin that I use to get my work from another website.
Since recently, I can't save or upload my work anymore. An error window pop up saying “access to path..... is denied”.
I have no ideas how to fix this.
I have added the link location of the file to the exceptions from my antivirus security program. But it doesn't help.
Can someone help?
Thank you very much
Frederique
"Probability score": 0.7
"Question improvement suggestion": Please provide more details such as the exact error message, the steps you took before encountering the issue, the specific plugin you're using, and any recent changes to your system or Trados Studio. Also, mention the version of your operating system.
In the meantime, based on the information you have provided, here is a suggested answer to your question:
Hello Frederique,
It seems like you're experiencing an issue with access permissions. Here are some steps you can try:
Step 1: Ensure that Trados Studio 2017 and the plugin you're using are allowed through your firewall. This can usually be done in the firewall settings of your operating system.
Step 2: Add exceptions to your antivirus for specific Trados Studio folders. The folders to add to your antivirus's allow list or exclusion list include: C:\Program Files (x86)\Trados, C:\Users\%USERNAME%\App Data\Local\Temp, C:\Program Data\Package Cache\Trados, C:\Program Data\Trados, C:\Users\%USERNAME%\App Data\Local\Trados, and C:\Users\%USERNAME%\App Data\Roaming\Trados.
Step 3: Try running Trados Studio as an administrator. You can do this by right-clicking on the Trados Studio icon and selecting 'Run as administrator'.
If the issue persists, it might be related to the specific plugin you're using. In that case, you might want to contact the plugin provider for further assistance.
I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.
RWS Community AI
"Probability score": 0.7
"Question improvement suggestion": Please provide more details such as the exact error message, the steps you took before encountering the issue, the specific plugin you're using, and any recent changes to your system or Trados Studio. Also, mention the version of your operating system.
In the meantime, based on the information you have provided, here is a suggested answer to your question:
Hello Frederique,
It seems like you're experiencing an issue with access permissions. Here are some steps you can try:
Step 1: Ensure that Trados Studio 2017 and the plugin you're using are allowed through your firewall. This can usually be done in the firewall settings of your operating system.
Step 2: Add exceptions to your antivirus for specific Trados Studio folders. The folders to add to your antivirus's allow list or exclusion list include: C:\Program Files (x86)\Trados, C:\Users\%USERNAME%\App Data\Local\Temp, C:\Program Data\Package Cache\Trados, C:\Program Data\Trados, C:\Users\%USERNAME%\App Data\Local\Trados, and C:\Users\%USERNAME%\App Data\Roaming\Trados.
Step 3: Try running Trados Studio as an administrator. You can do this by right-clicking on the Trados Studio icon and selecting 'Run as administrator'.
If the issue persists, it might be related to the specific plugin you're using. In that case, you might want to contact the plugin provider for further assistance.
I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.
RWS Community AI
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