Hi Virginie

RWS introduced a series of options on the right hand side of the screen. They are really reactive, so you just need to put your mouse over them for a fraction of a second and the relevant window opens (and then takes a long time to close on it's own.)

I'm guessing from your description this is what you're seeing, in the screenshot below. It happens because you briefly put the cursor over the Preview item that I've highlighted in a yellow bar - easy to do by accident; happens to me al the time!

If this is the case, then you can wait for it to close itself (which can take up to 10 seconds) - in which case it'll happen again next time you move the cursor there(!) - or you can close it manually by clicking on the cross at the top right where I've highlighted in a circle.  If you do that, then the Preview option will be removed from the menu, so it won't happen again.  Of course, that may just mean that you get one of the other windows opening - Notifications, TQE, etc, in which case if you don't want them you can just close them in the same way.

If you later decide you do want to use those features, just go to View/Reset Window Layout and it'll restore them.

Hope that helps,

Rob

Hi Robert,

It is something different. It is a small window that opens while I am using the keyboard, not when I hover over the tabs on the right. The window opens in the middle of Trados (same place as any other window indicating an error, or that something is in progress, or asking if I want to save my work if I try to close the file and all has not been saved yet). It says "Génération de l'aperçu" ("Generating preview"). And it is in progress for a while (green color, short then full), but generates absolutely nothing. Then the window closes and I can work / type again but from that moment on, each time I confirm a segment, it takes a very long time as there is this "Génération de l'aperçu" at the bottom, on the left side.

I did try something yesterday, and it has not happened since. I removed the preview tab on the right. I tried to remove the "preview" button as well on the ribbon, but it does not seem to be possible. I can not know if I "killed" it altogether though, as it does not happen all the time, only way too often!

Thanks for trying to help,

Virginie

Hi Robert,

It is something different. It is a small window that opens while I am using the keyboard, not when I hover over the tabs on the right. The window opens in the middle of Trados (same place as any other window indicating an error, or that something is in progress, or asking if I want to save my work if I try to close the file and all has not been saved yet). It says "Génération de l'aperçu" ("Generating preview"). And it is in progress for a while (green color, short then full), but generates absolutely nothing. Then the window closes and I can work / type again but from that moment on, each time I confirm a segment, it takes a very long time as there is this "Génération de l'aperçu" at the bottom, on the left side.

I did try something yesterday, and it has not happened since. I removed the preview tab on the right. I tried to remove the "preview" button as well on the ribbon, but it does not seem to be possible. I can not know if I "killed" it altogether though, as it does not happen all the time, only way too often!

Thanks for trying to help,

Virginie

Hi Virginie

Looking at the Community - and also ProZ - it seems like this has dropped up quite a lot over the years, and no-one has a definite solution for it, but one other thread I saw suggested there may be some connection to how your TMs are connected - one person found the issue was connected to using TMs on GroupShare (not clear how!), and a suggestion was to disable automatic updating of TUs on confirmation - might be worth giving that a try.

Rob

Dear Robert,

I have tried that, but it was not successful.