Probability score: 0.6

Question improvement suggestion: Please specify the exact version of Trados Studio you are using, as the steps to disable the "Generate preview" feature may vary between versions.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello Virginie,

To address the issue of the "Générer un aperçu" (Generate preview) feature in Trados Studio, you can try the following steps:

Step 1: Open Trados Studio.

Step 2: Go to the "File" menu and select "Options".

Step 3: Navigate to the "Editor" section.

Step 4: Under the "Automation" category, look for any options related to "Generate preview" or "Preview settings".

Step 5: If you find an option that allows you to disable the automatic generation of previews, uncheck it.

Step 6: Click "OK" to save your changes.

If the above steps do not resolve the issue, consider checking for any keyboard shortcuts that may be triggering the preview generation. You can do this by going to "File" > "Options" > "Keyboard Shortcuts" and reviewing the assigned shortcuts.

Additionally, if you are experiencing crashes, it may be beneficial to ensure that you are using the latest version of Trados Studio, as updates often include bug fixes and performance improvements.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

No relevant option in "Automation", all seemingly relevant shortcuts already disabled.

Hi Virginie,

Please verify these two things:

- If you have an AutoHotkey app installed on your computer, pause it or disable it while using Trados - as it may be a conflict between such app and the shortcuts Trados has. Then open Trados and try to open a file in Editor view and see if the pop-up appears with the app disabled and let me know of the outcome.

- Create a simple local project, with just one local file to translate - no termbases and no TMs added, no other resources, just the file. Open the file in Editor view and see if the pop-up appears if you don't have any resources added, and please reply here and let me know. If possible, use a file that does not have any sensitive information and if the pop-up appears - take a screenshot. Also, try the same thing with a local project, local file and local TM and see if the pop-up appears when using only local resources and no shared/server-based ones.

Thank you. I look forward to your reply.

Kindest regards,

Anca

Hi Anca,

- I don't have any AutoHotkey installed on my computer.

- As to the second solution, since the window does appear while I am typing, sometimes only after a few hours, it won't be easy right now.

It happens while I am using the keyboard, typing fast.

- Yesterday, I deleted the "preview tab" on the right hand side. I typed quite a lot this morning, and I haven't seen that window. But then again, it pops up rather randomly, so I can not be sure it won't pop up again. I did this because someone suggested it on another thread in this group, some time ago: 

 https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio/41010/urgent-rws-please-do-provide-a-solution-how-to-terminally-kill-generating-preview 

I did not manage to remove the "preview" button on the ribbon though. I untick the box, close the window but it is still on the ribbon and, if I open the "customize" window again, I can see that the box has not been unticked. 

Best,

Virginie

Hi Anca,

- I don't have any AutoHotkey installed on my computer.

- As to the second solution, since the window does appear while I am typing, sometimes only after a few hours, it won't be easy right now.

It happens while I am using the keyboard, typing fast.

- Yesterday, I deleted the "preview tab" on the right hand side. I typed quite a lot this morning, and I haven't seen that window. But then again, it pops up rather randomly, so I can not be sure it won't pop up again. I did this because someone suggested it on another thread in this group, some time ago: 

 https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio/41010/urgent-rws-please-do-provide-a-solution-how-to-terminally-kill-generating-preview 

I did not manage to remove the "preview" button on the ribbon though. I untick the box, close the window but it is still on the ribbon and, if I open the "customize" window again, I can see that the box has not been unticked. 

Best,

Virginie

Hi Virginie,

Please do the tests with a local project and local files only, because we can't tell if it's an issue caused by Trados and it needs a reset to default state or reinstallation, etc., or if it is something related to shared files and internet connexion while using them. 

The similar issues reported that we could find so far, were generally related to that, server-based TMs and TBs that caused the delay and "Generate preview" with freezing Trados.

Also, that post you used as reference was for Trados 2021, you are using Trados 2024 and to be honest, we cannot guarantee that it won't happen again since the root of the problem is not identified.

You can try these tests on a span of a few days, just to see if it appears with local files too or just the shared, and post after you make them. And you can reply here or reply to us in chat.

We tried to reproduce the issue, but we cannot, that's why I suggested you do these tests, to try to see if it's general or only related to shared/server-based TMs and TBs.

Thank you again.

Kindest regards,

Anca

- In my cas, it happened already with Trados 2021, and is happening again with Trados 2024. I hoped it would not... 

- I hardly ever work with server-based TMs and TBs. I either create my own projects when my clients are natural persons, or work with packages when I work for organizations. That issue arises with any type of project: a local one that I created, packages, and it also happened the only time I worked with server-based TM and TB. 

- As I said earlier, I haven't experienced the issue this morning although I have typed some 5000 words. So I am hoping that deleting the "view" panel on the right hand side did the trick! If the window pops up again, I will update this thread. Same if it does not pop up anymore, as this may be the solution for other users. 

Thank you for your help,