Hi Antonio Jiménez Esteller 

When a problem occurs after an update, the first thing to try is a Windows Repair of Studio (and MultiTerm components depending on what the problem is). This will repair software connections by checking for and replacing anything that is missing from the setup, for example.

Here is how:

1. Close all RWS applications.
2. Open the Control Panel:
   • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
   • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
   • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features.
   • Windows 11: As Windows 10, or go to Installed Apps by typing the name in the search bar
3. Click/highlight the relevant RWS product from the list of installed programs, e.g. Trados Studio 2024 SR1 and navigate to Repair. 
   • New Control Panel app has active only the Uninstall button - click on Uninstall and a new window will appear with the Repair option
4. Restart Trados Studio.

There are further options here:

Repairing your installation of Trados Studio

Also, you need to update MultiTerm to the latest version, after which you may need to repair that, as shown here: 

Repairing your installation of MultiTerm Desktop

If the above doesn't help, come back and let us know and someone from the Support team will be able to look into this for you.

All the best,

Ali

Hello Alison,

Thanks for your quick reply. I already tried all that, even uninstalling and going back to the previous version of 2024, with no change on this.

The only thing that did help me a little bit for other problems was to run Freshtart.

Cheers,

Antonio

Hello Alison,

Thanks for your quick reply. I already tried all that, even uninstalling and going back to the previous version of 2024, with no change on this.

The only thing that did help me a little bit for other problems was to run Freshtart.

Cheers,

Antonio

Antonio Jiménez Esteller 

Hello Antonio,

Sorry, I was away from my computer, I had a visitor.

Hopefully someone from RWS Support will be able to help you with this by setting up a case.  Paul ? 

In the meantime, have you considered working with Trados Cloud? You can log into http://cloud.trados.com/ which gives you a browser based version of Trados. There's a Get Started button you can click to view an introductory video that takes you through the steps required to be able to work from anywhere.

All the best,

Ali