メール受信設定

Trados Studio 2024 SR1のリリースメールについて
私は、アカウント管理下のユーザーの一人です。私にはこちらのメールが届きましたが、他のユーザーには届かなかったそうです。
■メール件名:【お客様へのお知らせ】Trados Studio 2024 SR1がリリースされました(日本時間2025/8/12(火)13:27)


他のユーザにも配信される設定にするにはどうすればよいでしょうか。

 また、こちらのメールは他のユーザにも配信されていました。この違いが判らない為、問い合わせております。
 ▼こちらのメールは届いているようです
 ・Trados Cloud - Major Incident Notification(8/13_23:49)
 ・Trados Cloud - Major Incident Resolution Notification(8/14_2:17)



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  •  

    If I understand you correctly you are part of some account where you might have several licences but only one or two people on the account?  In this case only the users in the account would receive a notification because we would not have details for others using a licence that you provide.

    However, all users of Trados Studio will receive the notification of the updated release within Trados Studio itself.  So that seems the best way for them to see it.

    Have I understood your question correctly?  I wasn't sure, so please correct me if your question was something else.

    On this part:

     また、こちらのメールは他のユーザにも配信されていました。この違いが判らない為、問い合わせております。
     ▼こちらのメールは届いているようです
     ・Trados Cloud - Major Incident Notification(8/13_23:49)
     ・Trados Cloud - Major Incident Resolution Notification(8/14_2:17)

    These are related to Trados Cloud.  If you have added users to the Cloud solution (Trados Enterprise, Accelerate, Team etc.) then would have received these notifications through being users on that account.  This is different to the Trados Studio update as users of Trados Cloud don't necessarily use Trados Studio.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  •  

    If I understand you correctly you are part of some account where you might have several licences but only one or two people on the account?  In this case only the users in the account would receive a notification because we would not have details for others using a licence that you provide.

    However, all users of Trados Studio will receive the notification of the updated release within Trados Studio itself.  So that seems the best way for them to see it.

    Have I understood your question correctly?  I wasn't sure, so please correct me if your question was something else.

    On this part:

     また、こちらのメールは他のユーザにも配信されていました。この違いが判らない為、問い合わせております。
     ▼こちらのメールは届いているようです
     ・Trados Cloud - Major Incident Notification(8/13_23:49)
     ・Trados Cloud - Major Incident Resolution Notification(8/14_2:17)

    These are related to Trados Cloud.  If you have added users to the Cloud solution (Trados Enterprise, Accelerate, Team etc.) then would have received these notifications through being users on that account.  This is different to the Trados Studio update as users of Trados Cloud don't necessarily use Trados Studio.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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