Can't open Studio 2022 after message "Dienst "Sdl.Desktop.Platform.CommandBars.IActionService" konnte nicht gestartet werden."

When trying to open Studio 2022 I got this error message. I tried to repair Studio and now ended up with Studio not opening and with no error message at all. The license is still active but no way I can access Studio.

What can I do???

Any help highly appreciated.

Jutta



Removed AI Suggestion
[edited by: Jutta Mansutti at 3:07 PM (GMT 0) on 3 Nov 2025]
emoji
Parents
  • Probability score: 0.7  

    Question improvement suggestion: Provide the exact version of Trados Studio 2022 you are using, and include any recent changes made to your system or software that might have led to this issue.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello Jutta,  

    It sounds like you're experiencing a frustrating issue with Trados Studio 2022. Here are some steps you can follow to troubleshoot and hopefully resolve the problem:  

    **Step 1:** Close Trados Studio completely if it is still running.  

    **Step 2:** Navigate to the following directory in File Explorer:  

    `C:\Users\%USERNAME%\App Data\Roaming\Trados\Trados Studio\17`  

    If you can't find the path, ensure that hidden items are visible by clicking on the "View" tab and checking the "Hidden items" checkbox.  

    **Step 3:** Rename the `Plugins` folder to `Plugins_old`. This will disable any third-party plugins that might be causing the issue.  

    **Step 4:** Optionally, you can run a repair installation of Trados Studio. To do this, go to Control Panel > Programs and Features, find Trados Studio, right-click on it, and select "Repair".  

    **Step 5:** Restart your computer and then try to open Trados Studio again.  

    If the issue persists, you may want to check for any antivirus software that could be interfering with the application. Adding the Trados Studio installation folder as an exception in your antivirus settings can sometimes resolve such issues.  

    If none of these steps work, consider checking for any recent Windows updates or reinstalling Trados Studio as a last resort.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji
  • All of this did not work. My license is still active. If I remove Studio from my computer, do I have to return the license as well? If so, how can I return it. I cannot open Studio at all.

    emoji
Reply Children