Probability score: 0.7  

Question improvement suggestion: Provide specific details about the translation package, such as its format and any additional resources included, to help diagnose the issue more effectively.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're experiencing a frustrating issue with Trados Studio 2022 freezing when trying to access the editor. Here are some steps you can take to troubleshoot the problem:  

**Step 1:** Ensure that your Trados Studio 2022 is fully updated. You mentioned that you have already updated to the latest service release, which is great.  

**Step 2:** Check if the translation package you received from your client is compatible with Trados Studio 2022. Since your client is using Trados 2024, there might be compatibility issues. If possible, ask your client to resend the package in a format that is compatible with your version.  

**Step 3:** Repair your Trados Studio installation. You can do this by going to 'Programs and Features' in the Control Panel, selecting Trados Studio 2022, and choosing the 'Repair' option.  

**Step 4:** Verify that you have the .NET Framework 4.7.2 or later installed, as this is required for Trados Studio 2022. If you have it installed, consider refreshing the installation by toggling the .NET Framework feature off and on in Windows Features.  

**Step 5:** Check for any corrupted Translation Memories (TMs) or termbases. You can do this by disabling them one by one in the Project Settings to see if the freezing issue persists.  

**Step 6:** If your translation resources are stored on a shared drive or cloud service, try moving them to your local drive and see if that resolves the issue.  

**Step 7:** If the problem continues, consider resetting Trados Studio to its default settings. This can often resolve unexpected behavior.  

If none of these steps work, it may be beneficial to reach out to RWS Support for further assistance.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Unfortunately none of the steps have solved anything

Unfortunately none of the steps have solved anything

Hi Rebecca Baron ,

Does this happen only with that particular package? 

Trados 2022 and 2024 are compatible, so there should be no issue of opening a package created in 2024 - unless the package is corrupted or has a corrupted file.

Kind regards,

Anca

Yes, only with that particular package it seems.

I suggest you contact your client, and perhaps they can recreate that package, if it was a Trados issue it would react to any package or any file opened in Editor.

Since I am not sure how you received the package, I would also suggest removing it and downloading it again from the original location and trying to open it again in Trados and see if you get the same issue.

Thank you. I contacted the client and they sent me another package without the cloud-based TB (although I did have access to it) and everything seems to work now.