Translated segments not appearing in TM exports

Question

Hi everyone, I have been using Trados many years, in an agency then as an independent, and I have had the following problem since a few days: although the memory I use is checked to automatically update as I work and segments I translated appear as translated in Trados (Studio 2014 under Windows 7), they do not appear anywhere in the TM exports I make, which caused me to lose a job and which I cannot afford to say to my customers much longer. Anyone has any ideas as to how I can fix it, knowing that I deleted and reinstalled Studio completely and the problem remains?
Thank you, David.

David Arnaud · Accepted Answer

Hi Paul, 
 
Thank you, this worked. The problem is I never ran the Update Main TM Batch task in the past, and never had this kind of problem - that is, to the best of my knowledge. 
 
Thank you for your time both of you! :) 
 
David

Walter Blaser · Answer

Hi David 
 
There are many possible causes to this. The first thing I suggest you check is whether your TM is actually updated. You can check this easily by confirming a segment and then going back to it. The timestamp in the TM results window should show the current time and date (for your main TM). 
Are you working with a Project TM? If that is the case, be aware that confirming a segment only updates your Project TM, but not your main TM. In order to update your main TM, you would need to run the batch task "Finalise" or "Update main TM". 
 
If your main TM is properly updated and you still do not see the segments in your exports, then the problem might be that you do a filtered export instead of exporting all entries. 
 
And, BTW, why did this make you lose jobs? What do you need the TM exports for? 
 
Walter

Paul · Answer

Unknown said: I need my work to appear in the TM exports I make for my customers who work this way - there is not only one, but a few - just like it should! 
 Hi David, 
 I think Walter answered your question. If you are working with Project TMs and then exporting from your Main TM without running the Update Main TM Batch task first then the export would be empty if the Main TM was a new one. 
 Maybe we're all missing something in your explanation? 
 Regards 
 Paul

Paul · Answer

Hi again... maybe a couple of other ideas. 
 
You could also run the export from your Project TM which is saved inside your Project folder, or even convert the sdlxliff files to TMX perhaps using one of several OpenExchange apps. 
 
Regards 
 
Paul

Paul · Answer

Hi David, 
 
If you don't know why you want to use a Project TM then it's probably a good idea to create your Projects without one and then you won't ever need to run the Update Main TM batch task. Sometimes I think the description leads users to believe this is a just a TM for their project, which of course they want. But it's actually more than that. It's a special TM made up of project specific contents from your Main TM (so only TUs that would be found in your main TM for that Project) and it's used as a scratch pad TM. So you don't pollute your main TM at all, you just use this Project TM for the duration of the project and then update your Main TM from the reviewed and approved translations in the sdlxliff files once the project is complete. 
 
Regards 
 
Paul

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Translated segments not appearing in TM exports