Studio 2024 starts loading but loading fails

Question

Hi All, 
 
 Trados Studio 2024 starts loading when I click on the icon, but then it fails and nothing more is visible. 
 I don't receive any error message. 
 I tried many times, also restarting my PC and gaining more space on the disk (which was quite full) 
 
 Thanks for your answers 
 
 Kind regards, 
 
 raffaella

RWS Community AI · Accepted Answer

Probability score: 0.6 
 Question improvement suggestion: Please provide any error messages you may have encountered, as well as the version of Trados Studio you are using. This will help in diagnosing the issue more effectively. 
 In the meantime, based on the information you have provided, here is a suggested answer to your question: 
 Hello Raffaella, 
 It sounds like you're experiencing a frustrating issue with Trados Studio 2024 not loading properly. Here are some steps you can take to troubleshoot the problem: 
 **Step 1:** **Run as Administrator** 
 - Right-click on the Trados Studio icon and select "Run as administrator." This can sometimes resolve permission-related issues. 
 **Step 2:** **Check for Updates** 
 - Ensure that your Windows operating system is up to date. You can do this by going to Settings > Update & Security > Windows Update, and then selecting "Check for updates." Install any updates found and restart your computer. 
 **Step 3:** **Repair Installation** 
 - If the issue persists, consider performing a repair installation of Trados Studio. Close all RWS applications, go to Control Panel > Programs and Features, select Trados Studio, and choose the "Repair" option. 
 **Step 4:** **Check .NET Framework** 
 - Verify that you have the .NET Framework 4.7.2 (or later) installed, as it is required for Trados Studio. You can check this in the Control Panel under Programs and Features. 
 **Step 5:** **Reset Settings** 
 - If the above steps do not resolve the issue, you can reset Trados Studio to its default settings. Close all RWS applications, navigate to `C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\`, and rename the 'Studio17' folder to 'Studio17_old'. Then restart Trados Studio. 
 **Step 6:** **Check Disk Space** 
 - Since you mentioned that your disk was quite full, ensure that you have sufficient free space on your disk, as this can affect the loading of applications. 
 If none of these steps resolve the issue, please consider providing any additional details, such as specific error messages or logs, which can help in further diagnosing the problem. 
 I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again. 
 RWS Community AI

Anca Stoian · Answer

Hi Raffaella Scieghi , 
 Did you manage to solve this? Did you try any troubleshooting aside restarting the computer and making extra space on the disk? 
 Kind regards, 
 Anca

Trados Studio > 1. Trados Studio

Studio 2024 starts loading but loading fails