Unable to view target in Word and to export into Word

Question

Hi everybody, 
 I am a rather new user of SDL Trados Studio, version 2009 (SP3). I am translating a *.docx.sdlxliff package and have a problem with viewing the target text in Word format. When pressing &ldquo;View Target&rdquo; I receive an error message (literally translated from Finnish): &ldquo;Undefined name status: w Row 1, section 2.&rdquo; The origin of the error is &ldquo;File Writing&rdquo;. 
 I am also unable to export the file into Word format for the delivery to my customer.

Thank you for your assistance for solving this problem. 
 Kind regards, 
 Mirva

Jerzy Czopik · Accepted Answer

You may also want to test the behavior of a DOC file, stored from the DOCX. This and also a try to open the file in OpenOffice and then resave as Word may be helpful.

Paul · Answer

Hi Mirva, Studio 2009 is a little old by now, not supported for quite some time, and this error could be due to a number of things. So I would suggest the following approach. 
 First, open the original source file again and see if you can immediately save it without translating anything at all. If you can then you should add your TM, pre-translate the file, and then save as target. If you can't then it may be that Studio 2009 just can't deal with the source file. 
 So if the latter, and if you've finished the translation already you can send me the source file, and your fully translated sdlxliff file, and I'll see whether I can recover the translation for you with a more up to date version of the software. 
 Regards 
 Paul 
 pfilkin@sdl.com

Trados Studio > 1. Trados Studio

Unable to view target in Word and to export into Word