I am using the 2019 version, and lately, it has been taking a long time to start Trados or to open files and projects, if I close a project, or open it, I need to waite minutes to start the next stepl like to open the project file, or to create a return package.
A reset might help you with this. To do this just close Trados Studio and then delete these folders:
%appdata%\Trados\Trados Studio\Studio15\
%appdata%\Trados\Trados Studio\15\
You will lose your plugins, and also your settings, but your projects and other resources will remain untouched. Putting the plugins back is trivial via the integrated appstore.
If you can't find these folders then you need to unhide your hidden files/folders:
Then restart Trados Studio and see if that helped.
Kind regards,
Ana Sabo | RWS Group
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Hi Ana,
Thank you for your help, but was not able to find those folders.
You actually have SDL there as folder, check in that one.
Anca Stoian | RWS Group
Yes, I did, and there is nothing there
And did you try to unhide files in that folder?
Anca Stoian | RWS Group
I unhide them
Great, and did you find the files that needed to be modified? Also what Windows are you on?
Anca Stoian | RWS Group
No, I did not find them, I have Windows 11 Home
Copy and paste the path provided above: C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0
to the address bar of your Windows Explorer and press the Enter key. It should work.
I did, the folders do not have these files 
I checked all the folders and they are empty, only the files shown in the screenshots appear there. I have already unhidden the hidden folders.
Please stop confirming the replies you get as verified answers. When you do that, the thread shows up as having been answered satisfactorily when in fact you are still trying to solve this.
Also, the images you provide are very difficult to use and in fact I cannot access them at all. All you need to do is copy/paste an image into your reply. Then we can see the image without having to click on some link that doesn't work.
You could also try pasting the path to the files you have found? That might help us understand where you're looking. It is impossible for these folders not to be there if you have Trados Studio running on your computer.
Paul Filkin | RWS
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You've done the courses and still need to go a little further, or still not clear?
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Please stop confirming the replies you get as verified answers. When you do that, the thread shows up as having been answered satisfactorily when in fact you are still trying to solve this.
Also, the images you provide are very difficult to use and in fact I cannot access them at all. All you need to do is copy/paste an image into your reply. Then we can see the image without having to click on some link that doesn't work.
You could also try pasting the path to the files you have found? That might help us understand where you're looking. It is impossible for these folders not to be there if you have Trados Studio running on your computer.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Sorry about confirming the replies, it was by mistake, here is the link I am checking C:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0
Here is the images 
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