Probability score: 0.6  

Question improvement suggestion: Please provide the exact version of Trados Studio you are using and any recent changes made to your system or software.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It seems you are encountering an issue with the error message "Could not load file or assembly 'idrsnet15.dll' or one of its dependencies" in Trados Studio Freelance. Here are some steps you can take to resolve this issue:  

**Step 1:** Install Microsoft Visual C++ 2010 Redistributable  

- Download the Microsoft Visual C++ 2010 x86 from the official Microsoft website.  

- Install it and restart your computer.  

**Step 2:** Repair Trados Studio  

- Close all RWS applications.  

- Open Control Panel and navigate to Programs > Programs and Features.  

- Find Trados Studio in the list, select it, and click on "Uninstall/Change" then choose "Repair."  

- Follow the prompts to complete the repair process.  

**Step 3:** Check for Antivirus Interference  

- Sometimes, antivirus software can block certain files. Ensure that your antivirus is not blocking Trados Studio.  

- You can add the installation folder of Trados Studio to the exception list of your antivirus software. The default path is usually:  

 `C:\Program Files (x86)\SDL\SDL Trados Studio\Studio16`  

**Step 4:** Update Trados Studio  

- Make sure you are using the latest version of Trados Studio. Check for updates within the application under the Help tab.  

**Step 5:** Address PDF Opening Issues  

- If you are unable to open PDF documents, ensure that you have the necessary plugins or compatibility packs installed. You may need to check the RWS AppStore for any relevant updates or plugins.  

If the problem persists after trying these steps, please provide additional details such as the exact version of Trados Studio you are using and any recent changes made to your system. This information will help in diagnosing the issue further.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Probability score: 0.6  

Question improvement suggestion: Please provide the exact version of Trados Studio you are using and any recent changes made to your system or software.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It seems you are encountering an issue with the error message "Could not load file or assembly 'idrsnet15.dll' or one of its dependencies" in Trados Studio Freelance. Here are some steps you can take to resolve this issue:  

**Step 1:** Install Microsoft Visual C++ 2010 Redistributable  

- Download the Microsoft Visual C++ 2010 x86 from the official Microsoft website.  

- Install it and restart your computer.  

**Step 2:** Repair Trados Studio  

- Close all RWS applications.  

- Open Control Panel and navigate to Programs > Programs and Features.  

- Find Trados Studio in the list, select it, and click on "Uninstall/Change" then choose "Repair."  

- Follow the prompts to complete the repair process.  

**Step 3:** Check for Antivirus Interference  

- Sometimes, antivirus software can block certain files. Ensure that your antivirus is not blocking Trados Studio.  

- You can add the installation folder of Trados Studio to the exception list of your antivirus software. The default path is usually:  

 `C:\Program Files (x86)\SDL\SDL Trados Studio\Studio16`  

**Step 4:** Update Trados Studio  

- Make sure you are using the latest version of Trados Studio. Check for updates within the application under the Help tab.  

**Step 5:** Address PDF Opening Issues  

- If you are unable to open PDF documents, ensure that you have the necessary plugins or compatibility packs installed. You may need to check the RWS AppStore for any relevant updates or plugins.  

If the problem persists after trying these steps, please provide additional details such as the exact version of Trados Studio you are using and any recent changes made to your system. This information will help in diagnosing the issue further.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

I need to speak to someone from support

Hi Lilliane Oloo,

The error you indicated has this troubleshooting advised on our knowledge base:

https://gateway.rws.com/csm?sys_kb_id=628b22e81bcb9a50772c0dcad34bcbf7&id=kb_article_view&sysparm_rank=1&sysparm_tsqueryId=74d0a3c283e3729c15c56180deaad34b

And it is related to the IRIS PDF plugin. Kindly follow the instructions there to solve it.

Also, please keep in mind, Trados is not a photo reader - it is preferable to use the original .pdfs files instead of scanned ones.

Best regards,

Anca

Thank you Anca for the speedy response. I have done as instructed. However, my Trados cannot 'see/select' any PDF files as in the original .pdf. I am not able to add any simple PDF files and yet I have checked the settings, and they are okay. Please advise.

Hi Lilliane Oloo ,

I can advise consulting these resources on how to work with .pdfs in Trados, it helps you check if what you have in settings or what you set up in Trados fits with what is advised:

https://www.youtube.com/watch?v=ry-sKTFQ0dE&ab_channel=Trados

https://docs.rws.com/en-US/trados-studio-2024-1145319/pdf-551979

And you can use the PDF Assistant app - link below and it has its own documentation on the page:

https://appstore.rws.com/Plugin/197

Best regards,

Anca