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Studio 2015 SR2 - Embedded real-time MS Word preview still not working for me

Sam Mass

Hello,

I use Microsoft Office 2016 via a Click-to-Run version (Office 365).

I've just installed the latest release (SR2) and was looking forward to seeing the in-built Word preview working.

However, I get the message "Your version of Microsoft Office does not support the embedded preview. Please re-open the file and use the "Microsoft Word" preview." (See full error log below).

This is not a big problem, as I can use the external Word preview, but it would be handy and, according to the Release Notes, it should work.

Many thanks,

Sam

<SDLErrorDetails time="Mon 7 Mar 16 18:25:36 PM">
  <ErrorMessage>Your version of Microsoft Office does not support the embedded preview. Please re-open the file and use the "Microsoft Word" preview.</ErrorMessage>
  <Exception>
    <Type>Sdl.FileTypeSupport.Framework.FileTypeSupportException, Sdl.FileTypeSupport.Framework.Core, Version=1.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.FileTypeSupport.Filters.MicrosoftOffice_2</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Preview.DsoInternalPreviewControl.OpenWordFile(String filePath)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Preview.GenericWordPreviewControl.OpenTarget(String filePath)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Preview.NavigablePreviewController.Refresh()
   at Sdl.TranslationStudio.Editor.Previews.ViewPreviewManager.ShowControlPreview(IManagedPreview preview)
   at Sdl.TranslationStudio.Editor.Previews.ViewPreviewManager.jobRequest_PreviewGenerated(ITranslatableDocument document, IManagedPreview activePreviewType, PreviewTempFileGenerator tempFileGenerator, GenerateType generateType)
   at Sdl.TranslationStudio.Editor.Previews.GeneratePreviewJobRequest.AfterExecute(IJob job)
   at Sdl.Desktop.Platform.Implementation.Services.Job.FinalizeJob()
   at Sdl.Desktop.Platform.Implementation.Services.JobService.ExecuteJobWithProgress(IExecutableJob job)
   at Sdl.Desktop.Platform.Implementation.Services.JobService.ScheduleJob(IJobRequest jobRequest)
   at Sdl.TranslationStudio.Editor.Previews.ViewPreviewManager.GeneratePreview(PreviewSetInfo previewSetInfo, GenerateType generateType)
   at Sdl.TranslationStudio.Editor.Previews.PreviewManager.GeneratePreview(GenerateType generateType)
   at Sdl.TranslationStudio.Editor.Previews.PreviewManager.RegeneratePreview(GenerateType generateType)
   at Sdl.TranslationStudio.Editor.Previews.InternalPreview.InternalPreviewViewPart._waitingRefreshControl_RefreshClicked(Object sender, EventArgs e)
   at Sdl.TranslationStudio.Editor.Previews.InternalPreview.WaitingRefreshControl.FireRefreshClickedEvent()
   at Sdl.TranslationStudio.Editor.Previews.InternalPreview.WaitingRefreshControl.linkLabelRefresh_LinkClicked(Object sender, LinkLabelLinkClickedEventArgs e)
   at System.Windows.Forms.LinkLabel.OnLinkClicked(LinkLabelLinkClickedEventArgs e)
   at System.Windows.Forms.LinkLabel.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.LinkLabel.WndProc(Message& msg)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
    <InnerException>
      <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
      <ErrorCode>-2147217149</ErrorCode>
      <HelpLink />
      <Source>DsoFramerControl</Source>
      <HResult>-2147217149</HResult>
      <StackTrace><![CDATA[   at DSOFramer._FramerControl.Open(Object Document, Object ReadOnly, Object ProgId, Object WebUsername, Object WebPassword)
   at AxDSOFramer.AxFramerControl.Open(Object document, Object readOnly, Object progId, Object webUsername, Object webPassword)
   at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Preview.DsoInternalPreviewControl.OpenWordFile(String filePath)]]></StackTrace>
    </InnerException>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>12.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>12.2.5082.0</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>2057</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>SM-HP\sam</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>SM-HP</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16642848 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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  • 0 in reply to Walter Blaser

    Thanks for your reply, Walter.

    Yes, I've been using the newer MS Word 2007-2016 filter since SR1.

    I'm not having any problems with the new HTML preview (although I don't find it particularly useful for Word docs, as it's not WYSIWYG).

    I also have no problems with the live external preview that opens in a separate Word window, which I'm happy to continue using for the time being.

    My problem is with the Word embedded preview that is supposed to appear inside the Studio preview window. This didn't work for Office 365 Click-to-Run users and SR2 promised a fix.

    I'm sure this is just a teething problem, so I thought I'd better report it.

    Best regards and thanks again,

    Sam
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