I am unable to upload a docx to translate since I upgraded to Studio 2015 SR2. I have a Word docx 2016 to translate. When I click on "Translate single document" in Studio and choose the document, click on "open file" , the OK on "open document", get the below error. How can I fix it? Thanks. Talia
<SDLErrorDetails time="3/11/2016 9:07:32 AM">
<ErrorMessage>Expecting element 'NonTranslatableStyleMappingRule' from namespace 'schemas.datacontract.org/.../Sdl.FileTypeSupport.Filters.MicrosoftOffice.Core.Common'.. Encountered 'Element' with name 'NonTranslatableStyleMappingRule', namespace 'schemas.datacontract.org/.../Sdl.FileTypeSupport.Filters.MicrosoftOffice.Common'. </ErrorMessage>
<Exception>
<Type>System.Runtime.Serialization.SerializationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>System.Runtime.Serialization</Source>
<HResult>-2146233076</HResult>
<StackTrace><![CDATA[ at System.Runtime.Serialization.DataContractSerializer.InternalReadObject(XmlReaderDelegator xmlReader, Boolean verifyObjectName, DataContractResolver dataContractResolver)
at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver)
at System.Runtime.Serialization.DataContractSerializer.ReadObject(XmlReader reader)
at Sdl.Core.Settings.Implementation.DataContractSerializableSetting`1.get_Value()
at Sdl.FileTypeSupport.Framework.Core.Settings.ObservableList`1.GetListItemFromSettings(ISettingsGroup settingsGroup, String listItemSetting, Boolean& foundSetting)
at Sdl.FileTypeSupport.Framework.Core.Settings.ObservableList`1.PopulateFromSettingsGroup(ISettingsGroup settingsGroup, String listSettingId)
at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Settings.UserSettingsNonTranslatableStyles.PopulateFromSettingsBundle(ISettingsBundle settingsBundle, String fileTypeConfigurationId)
at Sdl.FileTypeSupport.Filters.MicrosoftOffice.Parser.DocxParser.InitializeSettings(ISettingsBundle settingsBundle, String configurationId)
at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.SetFrameworkPropertiesForComponents()
at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Load(IJobExecutionContext context)
at Sdl.Desktop.Platform.Services.JobRequest.Execute(IJobExecutionContext context)
at Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__3()
at Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action)
at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>12.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>12.2.5082.0</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>DESKTOP-AMF2KPE\bondt</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>DESKTOP-AMF2KPE</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>6204812 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>