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problem concerning opening multiple files in Trados Studio 2015

P. Petter

Hi

I’ve been having a problem concerning opening files in Trados Studio 2015 for the last few weeks. I cannot open multiple files. Whenever I open more than one file, Studio crashes.

When I open just one file the error: “This file was created using a file type definition that does not exist on your system: XML: Accor TARS ...” appears. I’ve been working on this type of files for quite a while, and this problem only started recently. (By the way, I can translate the files normally when I open just one file.)

I also do other jobs in Studio, of course. Can that have anything to do with it? Isn’t the file type ‘XML: Any XML’ intended for this type of files?

I hope someone can help me.

Thanks,

Peter
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  • 0
    Hello Peter,

    The Any:XML filetype is a generic filetype for XML, so may not be suitable for XML where translatable contents in attributes, or dependent on some condition within the file. So normally whoever prepared the project would do so by creating a custom XML file specifically tailored to meet the needs of the XML files they have. If you don't have the custom filetype then you would get this message about the filetype definition not being present, but you would still be able to translate the file and send it back.

    However, it's not normal for Studio to crash because of it. Can you share the package or the files you have been sent so we can see what the problem is?

    Regards

    Paul

    Paul Filkin | RWS Group

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  • 0 in reply to Paul
    Maybe the files are merged? Recently I've had a similar problem with two merged files. This files were physically merged by the customer and I was not able to open them together in the original package. However, when taken out of it and inserted a new project, the merged opening of these files were possible, but did not work. I have kept getting several different error messages and the translations were not stored.

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    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

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  • 0 in reply to Jerzy Czopik
    Hi Jerzy,

    Thanks for your reply. The packages I get usually consist of dozens of files and until a few week back I didn't have any problems at all with them. Hope your problem is solved by now!

    Thanks,

    Peter
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  • 0 in reply to P. Petter
    I understand. Please simply check, if the customer did not merge any files. And also there should be the filetype in your project package. I wonder why do you get any related error messages...
    As for my problem - my customer allowed me to create a new project with unmerged single files and translate those. Worked with no problems.
    BR, Jerzy

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.