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Studio 2015 - Ignore button doesn't work in Terminology verifier

Anna Mazzoldi

I have recently upgraded from Studio 2014 to Studio 2015. Now I have the following problem:

After running verification and double-clicking on a terminology message, I get the "Verification message details - Terminology verifier" window. In this window there is an "Ignore" button. In Studio 2014, when I pressed this button the message was marked as ignored and the window displayed the next message (which is the expected behaviour).

In Studio 2015, pressing the "Ignore" button has absolutely no effect. The button is not grayed out, and graphically it shows the normal "press" effects -- but the message remains where it is and it is not marked as ignored. I have to close the window and use the right-click context menu to mark it as ignored from the list.

Am I the only one with this problem?

(In fact it also applies to other types of verification messages, but terminology is the one where I really want to be able to use it, so it's the one where I notice -- I always have a large number of "false positives", and also there is no "ignore all messages" option as for other verifiers, so I really have to ignore them all one by one...)
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    Hi Anna,

    I have tried to reproduce this but I can't. Can you provide a little more information, such as the version of Studio and MultiTerm you are using... should be these:

    SDL Trados Studio 2015 SR2 - 12.2.5099.5
    SDL MultiTerm 2015 SR2 - 12.2.1629.0

    How many termbases are you using?

    What QA settings do you have setup?

    Can you share your project perhaps and your termbase? If not are you able to reproduce this problem with a small test set of your own making?

    Regards

    Paul

    Paul Filkin | RWS Group

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  • 0 in reply to Paul
    Hi, thanks for replying!

    The version numbers are correct (both Freelance version). The number of termbases is irrelevant, I've had the same issue with 1 TB or with 3 TBs.

    One thing I didn't mention is that often the first time I press "Ignore" it works, but then the *second* time it doesn't. (If I close the dialog and reopen it, again I can press it once with the desired result, then the second time it doesn't work).

    I can't share the project unfortunately. I will try to create a test one later today (a bit busy with work ATM!) -- can you tell me exactly what I should share? (The project package?) Also, I don't see an Upload option here, so how could I share it?

    Thanks again,
    Anna
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  • 0 in reply to Paul
    Hi, thanks for replying!

    The version numbers are correct (both Freelance version). The number of termbases is irrelevant, I've had the same issue with 1 TB or with 3 TBs.

    One thing I didn't mention is that often the first time I press "Ignore" it works, but then the *second* time it doesn't. (If I close the dialog and reopen it, again I can press it once with the desired result, then the second time it doesn't work).

    I can't share the project unfortunately. I will try to create a test one later today (a bit busy with work ATM!) -- can you tell me exactly what I should share? (The project package?) Also, I don't see an Upload option here, so how could I share it?

    Thanks again,
    Anna
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