MultiTerm not modifiable in TradosStudio 2015 SR2 (12.2.5099.5) - script error upon clicking on fields.

Question

As the title says, a script error in traverse.js (Line 19, Char 3: "Attribute 'match' cannot be called from undef or Null reference", Code 0) is thrown any time I try to add/modify/delete any terms from within Studio, i.e. when I click on anything in the term window besides the upper save/discard buttons. This behaviour began after I installed the latest SR2, I think. The native MultiTerm program works just fine, so it's probably an interface thing between Studio and MultiTerm. 
 Is there a way that's not "reinstall Studio/MultiTerm"? A correction to the JavaScript, maybe? Many thanks for any pointers!

Paul · Accepted Answer

Hi Christopher, 
 
I'm afraid the best solution here is going to be run a repair install on MultiTerm and also Studio, and make sure you have the latest versions of both products. It's not a big deal to do this though and only takes a few minutes. You won't lose anything at all and don't even need to return your license. 
 
Regards 
 
Paul

Michael Beijer · Answer

OK, for anyone reading this, who is getting the "traverse.js" problem when trying to edit termbase entries in the Termbase Viewer, I solved it! This is what I just wrote Support: 
 
 Subject: I figured out the previous "traverse.js" error!!

Description: I solved the issue from Case 00193632 (now closed), with subject: "traverse.js" error, when trying to edit TB inside Studio 2015. 
 I am able to reproduce the problem by doing the following: 
 
 Open Web Lookup > Settings > Advanced 
 Change browser version to 11 
 
 Upon a restart, I am no longer able to edit any entries in the Termbase Viewer, and get the old "traverse.js" error (see screenshot). 
 
 If I change the browser version back to 7, the problem goes away! 
 
 So, there was no need to reinstall Windows ;-) The problem had nothing to do with my system (which is what Support told me after lots of thinking, one or two Citrix sessions, etc.). 
 
 Regards, 
 
 Michael

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MultiTerm not modifiable in TradosStudio 2015 SR2 (12.2.5099.5) - script error upon clicking on fields.