Hi Shyam,

By filetype I meant the one on Studio.  In 2015 there are two docx filetypes and whilst the new one is supposed to be the default it usually isn't.  So go to your filetype option and set it up like this:

Note that I disabled the old docx (2007 - 2013) and enabled the new one (2007 - 2016).  This is a lot more forgiving and often resolves problems preventing the old one from opening docx files.

Interesting workaround via PDF though!!  The PDF filetype would use the new DOCX filetype though as it converts the PDF to DOCX and then handles it.

Regards

Paul

Hi Paul,

Kindly allow me to give you some feedback on the a.m. problem.

After I could finished translation of the MS Word, DOCX extension file after converting it into PDF file successfully, I went back to take the original DOCx source file, disabled the file type 2007 - 2013 in studio 2015 file option as you suggested but unfortunately it didn't work. Studio 1025 produced the same error message I have posted in my first report.

Then, just to check,  I disabled  also the file type 2003 - 2007 (please see image) 

but even then studio failed to load the file.

So, there must be something in addition that is preventing the file from loading into studio 2015 or translation. 

And further, I made another observation, the file can not only be loaded as pdf file type but the loading and translation also succeeds if the Word file type is chosen as "word document with macros". This is - as you certainly already know - besides save as .pdf, file, another "save as" option in MS Word (office 2010).

Thought, this might be of interest for you.....

Regards

Shyam

Hi Paul,

Thanks for your help - may I request you not to close the thread as yet please.

Let me explain briefly:

Of course your trouble shooting i.e. "removing the composite figure" allows the file to be loaded and I could complete the translation.

I saved my translation by using the Studio option "save target file under".  A Word file is saved with proper name and extension. This gave me a (at least I thought so) a Word file with translated text.

However, when I tried to open the Word file after translation completion I got the error message:

Then, I opened the Studio editor window again and tried to have a preview of the translated text (in editor window): The preview window displayed the following message:

Quote, "No preview available, Check here for help in trouble shooting this error". Unquote.

A click on help produced the following message:

As I mentioned in my previous inputs, I am using Office 2010 packet for Word. 

Thereafter, I tried it a few more times with different inputs (e.g. removed not only the composite figure but also the watermark in the doc etc.) but the result was the same.

On the other hand, the Word files created by the option "save target file under" after translation using a pdf file version of the same source works perfect  

So, it seems that removing the composite figure may only be a part of the solution. One can load source Word file,  translate it, but then a target Word file is created which cannot be opened. Thus the whole translation effort is in vain. 

Of course, I agree formally that you you can provide the single table cell with the image to development for future releases. However kindly also take my observation described above into consideration.

Paul, if you still by any chance have my source file, I can send you the corresponding TM so that you can try/verify my observations without having to bother about actual translation itself.

Thanks and best regards

Shyam