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trados 2015 error value

Susan Kerkhof-Clark

Hi all, I installed trados 2015 a couple of months ago, and windows 10 a couple of weeks ago and since then every time I start trados up I get the following message: waarde kan niet null zijn. Parameternaam: type. I have been ignoring it, closing the screen and getting on with my work. What does it mean and do I need to take action?

All help appreciated.

Thanks

Susan 
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    Hi Susan,

    I think I'd do a repair installation for Studio via the windows control panel. If that doesn't help then try renaming this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0

    If it still won't go away I'd recommend you log a case with support. This can be achieved really quickly using this link:

    http://support.xl8.one

    Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you.

    Regards

    Paul

    Paul Filkin | RWS Group

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    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
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    Hi Susan,

    I think I'd do a repair installation for Studio via the windows control panel. If that doesn't help then try renaming this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0

    If it still won't go away I'd recommend you log a case with support. This can be achieved really quickly using this link:

    http://support.xl8.one

    Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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