Word count result very different to MS Word

Question

Ahoy Trados Ninjas! A quick question regarding word count: any idea why the Trados word count shows significantly less characters than MS Word? (even if I choose without spaces in Word - btw, does Trados count with or without spaces?) Cheers! 
 Dani

Paul · Answer

Hi Daniela, 
 This article could use an update I think, but on the whole it is still very relevant. Might help you answer this question: 
 
 Regards 
 Paul

Paul · Answer

Hi Dani, 
 Have you tried the InQuote app from the app store, this can report in lines? 
 But in a nutshell Studio counts without spaces in the reports. Word offers both. So the InQuote app does an approximation by taking the wordcount and adding the number of words to the number of characters and this gives you approx. the number of characters plus spaces... and even reduce it by the number of segments as well if you want to be closer to Word. So you could do this yourself easily enough in excel as you have the report showing words and characters in the same same line like this. 
 
 So this is just "number of characters"+"number of words"-"number of segments" and put into a column called "Line Count" in red. The equivalent text in Word was this: 
 
 Regards 
 Paul

Paul · Answer

Hi Dani :-) 
 
You already have the excel format as this comes directly from Studio. All I did was insert one column and copy paste the formulae to calculate the characters. You could then add another summary for the lines, also really easy once you have a template setup and can just copy the formulae across when needed. 
 
However, the InQuote app can do this too and also lets you build your customised quotes in Excel, or Word. If you can't find it, and usually it puts an icon on your desktop, then try looking here: 
 
C:\Program Files (x86)\SDL\OpenExchange Apps\Sdl Community InvoiceAndQuotes\Sdl.Community.StudioInQuote.exe 
 
Create a shortcut from this exe file to run it. 
 
Regards 
 
Paul

Paul · Answer

Hi Daniela, 
 
Did you run a report in Studio? The app essentially uses the Studio report but displays it in the way you prefer. 
 
Regards 
 
Paul

Paul · Answer

Hi Daniela, 
 
Have you saved your single file project? Press Ctrl+S in Studio when the file is open in the Editor. This will create the project and InQuote may recognise it this time. 
 
Can you also share an image of the error you are getting? 
 
Thank you 
 
Paul

Paul · Answer

Hi Daniela, 
 ok - I think I know what might be happening. There is only one reason to open a folder from InQuote and this is to select the location of the projects, not the reports. So for example, mine would be here: 
 C:\Users\pfilkin\Documents\Studio 2015\Projects 
 Once you set this then InQuote should populate with the projects you have in Studio like this: 
 
 I have noticed a small problem with populating the standard lines in this Studio 2015 version, but this may just be me. So take a look and if you have a problem too we can perhaps take a look and see if it's an easy fix. If not the good news is it seems likely that the app competition is going to yield a new app for easily getting quotes. When we build the new one we'll be sure to include a standard line option in the reports. 
 Regards 
 Paul

Standard line:	55	Characters
Rate/line	1,3	Euros

*Just Lines*
*Payment by Characters*	*5332*	*standard lines*	*0,0*	*Euros*
*Payment by Keystrokes*	*6069*	*standard lines*	*0,0*	*Euros*

Type	Rates	*Lines by Characters*	*Value*	*Lines by Keystrokes*	*Value*
Perfect Match	0	0	*0,0*	0	*0,0*
Context Match	0	0	*0,0*	0	*0,0*
Repetitions	0	328	*0,0*	370	*0,0*
100%	0	4	*0,0*	4	*0,0*
95% - 99%	0	14	*0,0*	15	*0,0*
85% - 94%	0	4	*0,0*	4	*0,0*
75% - 84%	0	1	*0,0*	1	*0,0*
50% - 74%	0	4	*0,0*	5	*0,0*
New	0	4977	*0,0*	5659	*0,0*
Tags	0	0	*0,0*	11	*0,0*
Total			*0,0*		*0,0*

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Word count result very different to MS Word