The file cannot be opened because there are problems with the content

Question

I recently upgraded from SDL Studio 2014 to 2015 and find a major problem on trying to open a translated saved target file: "The file cannot be opened because there are problems with the content". I tried the following and it does not work: producthelp.sdl.com/.../4802.html On running the same file in Studio 2014 I encounter absolutely no problems. Obviously I am hugely disappointed with regards to this major problem on my first ever job working in Studio 2015. Any solutions anybody? For the time being I shall revert to Studio 2014 but obviously this is not why I bought Studio 2015, right? Thanks for any help! Alexandra

Paul · Accepted Answer

Hi Alexandra, 
 Perhaps you can resolve this as follows: 
 
 Open the original source file again as if it was a new project 
 Use a different filetype to the one you are using now. Studio 2015 has these options for Word: 
 So if the 2007-2013 was at the top disable it so you use the 2007-2016, if it was the other way around do the opposite. 
 In general the new 2007-2016 is a better filetype and more tempered wrt problematic word files. 
 The pretranslate the file from your TM and try to save target again 
 
 You must change the filetype before you open the file in Studio as a new project of course. 
 Let me know if that helps? 
 
 Regards 
 
 Paul

Alexandra Beisl · Answer

Thanks again for your solution of deactivating the latest file type under Options and going for the older one. It seems to work a treat for this particular file. Older is sometimes indeed better!

Paul · Answer

Hi Alexandra, 
 
Drop me an email and perhaps we can do a quick Skype session? Regards 
 
Paul 
pfilkin@sdl.com

Trados Studio > 1. Trados Studio

The file cannot be opened because there are problems with the content