Janina Wittmann

Can you share the first few lines of the SRT file itself?

Sorry, do you mean like this:

Janina Wittmann

No, I mean the actual SRT file.  Just take a copy and anonymise the words you don't want me to see in the first few lines and then copy paste whatever you see in the SRT file.  It'll be something like this:

1
00:00:00,250 --> 00:00:14,930
Some text here

2
00:00:11,770 --> 00:00:14,930
Some more text here

3
00:00:23,460 --> 00:00:26,989
And a bit more text here

I just want to see what the original file looks like as this is clearly affecting something in the preview.

Ah, now I see what you mean.

The client has sent me a word-file with times codes like: 0,14.

I've then converted it to a txt.-file and opened it in subtitile edit to edit the lines (split or merge them) and convert it to .srt.

I had to split the respecitve "line 1" into two to create "line 2". I did it with subtitle edit, though.

Is it not possible in the Subtitle Data tab of the SDL Trados Subtitling App to split a line?

Many thanks in advance and best wishes,

Janina

Janina Wittmann

there’s a lot that can wrong with this process. If you can share the first few lines as I asked we might be able to suggest a way to resolve your problem. You can change the text to be exactly what I wrote, the important thing is to see what the ids are, what the time codes are and how the text is formatted. So when you replace text to show us (if you really need to replace it) please make sure you put something for each sentence as it’s formatted in your file.

the question you are asking is the wrong one. We can’t fix the software to accommodate files that are prepared incorrectly.

Janina Wittmann

there’s a lot that can wrong with this process. If you can share the first few lines as I asked we might be able to suggest a way to resolve your problem. You can change the text to be exactly what I wrote, the important thing is to see what the ids are, what the time codes are and how the text is formatted. So when you replace text to show us (if you really need to replace it) please make sure you put something for each sentence as it’s formatted in your file.

the question you are asking is the wrong one. We can’t fix the software to accommodate files that are prepared incorrectly.

OK, here you go:

Janina Wittmann

ok... I’m not at my computer right now, but based on this I’d take a look at the line breaks. It could be that copy pasting from word has brought in Chars that are not being picked up correctly. If you put them on one line for a test it’ll validate the problem. Then you can try using a different type of line break. If you show the line break chars in your text editor you’ll be able to see what they are.

I’ll try to reproduce later on. If you can anonymise the file and provide a sample with just a few lines it would be easier to test as I’d be starting with the real problem and won’t have to try and find a way to recreate it.

Hope that helps.

Many thanks in advance.

Can you see an attachement?

1
00:00:10,000 --> 00:00:12,539
Welcome to this short introduction video for -.

2
00:00:12,563 --> 00:00:15,900
- can be accessed using the link displayed on the screen now

3
00:00:22,000 --> 00:00:25,900
Please note that - best works using Google chrome and the scaling set to 80%

4
00:00:28,000 --> 00:00:35,816
If at any time you have problems logging in or the information is incorrectly displayed please ensure that the browsers cache has been emptied on a regular basis.

5
00:00:38,000 --> 00:00:42,602
Log I using the details provided by -.

6
00:00:44,000 --> 00:00:48,000
When the - homepage loads, you can see that
there are 6 options on the left hand side.

Janina Wittmann

Like that it works:

But that isn't the file you have problems with because you've removed the break.  If you can do this I can investigate this more easily:

1. take a copy of the original srt you have created
2. delete everything in the file apart from the first 6 subtitles
3. remove the words that are private
4. zip the file and attach it to this thread

Login Ver3_anonym.zip

Thanks for the instructions.

I didn't know I have to zip it.

There you go.

Hi Janina Wittmann

ok - now I can reproduce your problem.  But it is correct:

If you arrange the preview columns like the above and include the "Text" it's a bit easier to understand what's happening.  Segment #1 and #2 in Studio are actually subtitle ID 1 but Studio will segment them because of the full stop.  So this:

becomes this:

But i the preview it's this:

I think the reason you think the second one is missing is because the numbers you are looking at reflect the Studio segment numbering and not the subtitle ID.  So in this case the subtitle starts on segment #1.  The # column is showing you which segment each subtitle starts on.

The same thing occurs on segment #8 where the subtitle ID#6 starts on segment #7.

There is one problem I can see, in that when you add the ID column to the preview it should display the ID of the subtitle, but it doesn't.  That might have made it a bit easier to follow.  So it's currently blank like this:

It should be like this:

Hopefully this explains the problem for you and I'll log the issue of the missing ID numbers for resolution.

Janina Wittmann

The missing ID value is now logged as our reference SDLCOM-2385.  Just to make it easier to come back to later.

Hi Paul,

Thank you so much, this was very helpful.

So one last question is left: Is it possible to split a subtitle ID into two with SDL Trados?

In this case, I'd like to have subtitle ID#1 split into ID#1 and ID#2 at the full stop.

Thanks in advance and best regards,

Janina