Hi Matthias Kenter,

Please can you provide more context to the error above, such as:

1. Did you install the plugin from the AppStore for enhanced functionalities or you´re using the ones integrated in the product core?

2. What happens if you try and open the same .vtt file in a single file for translation, does it work then?

3. Have you checked with other different files of the same filetype to see if they open correct?

4. Can you share the file, if the above questions do not help understand the issue and solve it.

Regards,

Hello Oana,

Thanks!

1. I use the plug-in from the AppStore.

2. I am not sure if I understand the question. Anyways, it works when I deactivate the plug-in.

3. Yes, I have done so now, and they open correct.

4. I cannot share the file, but I think the problem is the extra info in the file:

WEBVTT

X-TIMESTAMP-MAP=MPEGTS:182970, LOCAL:00:00:00.000

00:00:00.000 --> 00:00:00.780 align:middle line:90%

00:00:00.780 --> 00:00:02.100 align:middle line:90%

This is a test file.

00:00:02.100 --> 00:00:03.210 align:middle line:90%

This is a test file.

00:00:03.210 --> 00:00:05.910 align:middle line:84%

This is a test file.

This is a test file 2.

[End of file]

When I remove the "align:middle"-info, it works. But I must not remove the extra information! I have to deliver a translated file that has all that info.

It worked for a while even with the extra info, but then it stopped working and the error message appeared. Before that, I could translate the file (using the plug-in), then export the translated text, with the extra info included.

What happened? And how can it be repaired?

Best wishes

Matthias

Hi Matthias Kenter,

Thank you for providing sample text, very useful.

I will run some tests to see if I can repro the issue, so we can advise further.

Regards,

I have the same issue after the recent update in Trados 2022.

Following this error, when I open the file, I am unable to add any comments or change formatting in segments.

Have you found any solution?

Agnieszka Tomza I only found a workaround. Someone had a little piece of software for automatically generating the extra info like "align:middle line 84%". So first I removed the extra info from the files I got (using Notepad++ wirh regex). Then I translated the files. And in the end, the little app I mentioned put the extra info back into the translated file. It was always "align:middle line:84%" for two lines of text and "align:middle line:90%" for a single line. I don’t have that little app, but I think nowadays you could use ChatGPT for easily creating such an app. But of course it would be better if the bug could be removed from Trados Studio. Then there would be no need for workarounds.