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Error Encountered in Subtitling Studio Plugin After Trados Studio 2022 SR1 - 17.1.6.16252 Update

Marek Kopczynski

I wanted to provide additional details regarding the error I am experiencing, specifically related to the Subtitling Studio plugin, after updating to Trados Studio 2022 SR1 - 17.1.6.16252.

Title: Error Encountered in Subtitling Studio Plugin After Trados Studio 2022 SR1 - 17.1.6.16252 Update

After installing the latest Trados Studio update, I am encountering an error specifically within the Subtitling Studio plugin. This error prevents me from utilizing the plugin's functionalities, rendering it unusable for my subtitling projects.

I have attempted troubleshooting steps, including reinstalling the plugin and ensuring compatibility with the updated Trados Studio version. However, the issue persists, hindering my ability to work efficiently.

I kindly request assistance or guidance on resolving this error in the Subtitling Studio plugin, as it is an essential tool for my subtitling projects. I greatly appreciate any support you can provide to help me regain access to its features.

Thank you for your attention to this matter.  Below I paste the error code:

<SDLErrorDetails time="08.07.2023 06:24:31">
<ErrorMessage>Nie odnaleziono metody: 'Void Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedTranslationMemory..ctor(System.String, System.String, System.Globalization.CultureInfo, System.Globalization.CultureInfo, Sdl.LanguagePlatform.TranslationMemory.FuzzyIndexes, Sdl.LanguagePlatform.Core.Tokenization.BuiltinRecognizers, Sdl.LanguagePlatform.Core.Tokenization.TokenizerFlags, Sdl.LanguagePlatform.TranslationMemory.WordCountFlags, Boolean)'.</ErrorMessage>
<Exception>
<Type>System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>Trados.Community.Toolkit.LanguagePlatform</Source>
<HResult>-2146233069</HResult>
<StackTrace><![CDATA[ w Trados.Community.Toolkit.LanguagePlatform.SegmentPairProcessor.CreateTranslationMemory()
w Trados.Community.Toolkit.LanguagePlatform.SegmentPairProcessor..ctor(Settings settings, PathInfo pathInfo)
w StudioSubtitling.Services.TimelineMarkerService..ctor(CultureInfo source, CultureInfo target, TimelineMarkerPropertyService propertyService, SubtitlingVerificationSettings subtitlingSettings, TimeSpanService timeSpanService, SegmentVisitor segmentVisitor, MediaInfoService mediaInfoService, List`1 documentFileInfos, MediaReference mediaReference)
w StudioSubtitling.ViewModel.SubtitlingViewModel.SetActiveFile(ProjectFile projectFile)
w StudioSubtitling.ViewModel.SubtitlingViewModel.SetActiveDocument(IStudioDocument document)
w StudioSubtitling.ViewModel.SubtitlingViewModel.EditorController_ActiveDocumentChanged(Object sender, DocumentEventArgs e)
w System.EventHandler`1.Invoke(Object sender, TEventArgs e)
w Sdl.Desktop.Platform.Extensions.EventsExtensions.Raise[T](EventHandler`1 e, Object sender, T eventArgs)
w Sdl.TranslationStudioAutomation.IntegrationApi.EditorController.OnActiveDocumentChanged(IDocument document)
w Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document)
w Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value)
w Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference)
w Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference)
w Sdl.Platform.UI.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference)
w Sdl.Platform.UI.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate)
w Sdl.Platform.UI.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e)
w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e)
w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e)
w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e)
w Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value)
w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab)
w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value)
w Sdl.Platform.UI.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference)
w Sdl.Platform.UI.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference)
w Sdl.Platform.UI.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference)
w Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference)
w Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference)
w Sdl.TranslationStudio.Editor.EditorView.AddDocumentViewPart(IViewPartReference documentViewPartReference)
w Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart)
w Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio17</ProductVersion>
<EntryAssemblyFileVersion>17.1.6.16252</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1045</OperatingSystemLanguage>
<CodePage>1250</CodePage>
<LoggedOnUser>HYPERBOOKX17\5415</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>HYPERBOOKX17</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16732920 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Moved the error stack to a code block for readability.
[edited by: Paul at 6:31 PM (GMT 1) on 8 Jul 2023]
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    If you review the release notes with SR1 you will see there were some fairly major breaking changes that affect the use of the APIs. Not all developers have updated their plugins yet. So the best approach is to delete everything you have in these folders:

    %APPDATA%\Trados\Trados Studio\17\Plugins

    %LOCALAPPDATA%\Trados\Trados Studio\17\Plugins

    c:\ProgramData\Trados\Trados Studio\17\Plugins

    Then restart Studio and reinstall them via the integrated AppStore in Trados Studio. This way you will only install the ones that will actually work with SR1. If your apps are not in the list yet then contact the developer via the support link at https://appstore.rws.com/ for the app in question (every developer has some form of contact details) and ask them to update their apps for SR1.

    Having said all of this the subtitling apps should have been updated so I can only guess you haven't updated your plugins for a while because we also updated the old one to make sure it would not load into 2022 SR1.  You could be well out of date.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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  • 0 in reply to Paul

    Nie odnaleziono metody:

    'Void Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedTranslationMemory..ctor(System.String, System.String, System.Globalization.CultureInfo, System.Globalization.CultureInfo, Sdl.LanguagePlatform.TranslationMemory.FuzzyIndexes, Sdl.LanguagePlatform.Core.Tokenization.BuiltinRecognizers, Sdl.LanguagePlatform.Core.Tokenization.TokenizerFlags, Sdl.LanguagePlatform.TranslationMemory.WordCountFlags, Boolean)'. System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Trados.Community.Toolkit.LanguagePlatform -2146233069

w Trados.Community.Toolkit.LanguagePlatform.SegmentPairProcessor.CreateTranslationMemory() w Trados.Community.Toolkit.LanguagePlatform.SegmentPairProcessor..ctor(Settings settings, PathInfo pathInfo) w StudioSubtitling.Services.TimelineMarkerService..ctor(CultureInfo source, CultureInfo target, TimelineMarkerPropertyService propertyService, SubtitlingVerificationSettings subtitlingSettings, TimeSpanService timeSpanService, SegmentVisitor segmentVisitor, MediaInfoService mediaInfoService, List`1 documentFileInfos, MediaReference mediaReference) w StudioSubtitling.ViewModel.SubtitlingViewModel.SetActiveFile(ProjectFile projectFile) w StudioSubtitling.ViewModel.SubtitlingViewModel.SetActiveDocument(IStudioDocument document) w StudioSubtitling.ViewModel.SubtitlingViewModel.EditorController_ActiveDocumentChanged(Object sender, DocumentEventArgs e) w System.EventHandler`1.Invoke(Object sender, TEventArgs e) w Sdl.Desktop.Platform.Extensions.EventsExtensions.Raise[T](EventHandler`1 e, Object sender, T eventArgs) w Sdl.TranslationStudioAutomation.IntegrationApi.EditorController.OnActiveDocumentChanged(IDocument document) w Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document) w Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value) w Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference) w Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference) w Sdl.Platform.UI.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference) w Sdl.Platform.UI.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate) w Sdl.Platform.UI.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e) w Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value) w Sdl.Platform.UI.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference) w Sdl.Platform.UI.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference) w Sdl.Platform.UI.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference) w Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference) w Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference) w Sdl.TranslationStudio.Editor.EditorView.AddDocumentViewPart(IViewPartReference documentViewPartReference) w Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart) w Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)
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  • 0 in reply to Paul

    Nie odnaleziono metody:

    'Void Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedTranslationMemory..ctor(System.String, System.String, System.Globalization.CultureInfo, System.Globalization.CultureInfo, Sdl.LanguagePlatform.TranslationMemory.FuzzyIndexes, Sdl.LanguagePlatform.Core.Tokenization.BuiltinRecognizers, Sdl.LanguagePlatform.Core.Tokenization.TokenizerFlags, Sdl.LanguagePlatform.TranslationMemory.WordCountFlags, Boolean)'. System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 Trados.Community.Toolkit.LanguagePlatform -2146233069

w Trados.Community.Toolkit.LanguagePlatform.SegmentPairProcessor.CreateTranslationMemory() w Trados.Community.Toolkit.LanguagePlatform.SegmentPairProcessor..ctor(Settings settings, PathInfo pathInfo) w StudioSubtitling.Services.TimelineMarkerService..ctor(CultureInfo source, CultureInfo target, TimelineMarkerPropertyService propertyService, SubtitlingVerificationSettings subtitlingSettings, TimeSpanService timeSpanService, SegmentVisitor segmentVisitor, MediaInfoService mediaInfoService, List`1 documentFileInfos, MediaReference mediaReference) w StudioSubtitling.ViewModel.SubtitlingViewModel.SetActiveFile(ProjectFile projectFile) w StudioSubtitling.ViewModel.SubtitlingViewModel.SetActiveDocument(IStudioDocument document) w StudioSubtitling.ViewModel.SubtitlingViewModel.EditorController_ActiveDocumentChanged(Object sender, DocumentEventArgs e) w System.EventHandler`1.Invoke(Object sender, TEventArgs e) w Sdl.Desktop.Platform.Extensions.EventsExtensions.Raise[T](EventHandler`1 e, Object sender, T eventArgs) w Sdl.TranslationStudioAutomation.IntegrationApi.EditorController.OnActiveDocumentChanged(IDocument document) w Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document) w Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value) w Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference) w Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference) w Sdl.Platform.UI.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference) w Sdl.Platform.UI.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate) w Sdl.Platform.UI.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e) w Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab) w Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value) w Sdl.Platform.UI.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference) w Sdl.Platform.UI.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference) w Sdl.Platform.UI.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference) w Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference) w Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference) w Sdl.TranslationStudio.Editor.EditorView.AddDocumentViewPart(IViewPartReference documentViewPartReference) w Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart) w Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)
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