Trados Live Essential/Live Team/Enterprise
Trados Business Manager
Language Weaver Connectors
Language Weaver Edge
Tridion Docs Developers
RWS User Experience
Internal Trados Ideas Community
RWS Community Internal Group
RWS Professional Services
RWS Training & Certification
RWS Enterprise Technology Partners
Trados Approved Trainers
ETUG (European Trados User Group) Public Information
Nordic Tridion Docs User Group
Tridion UK Meetup
Tridion West Coast User Group
Trados Studio Ideas
Trados GroupShare Ideas
Trados Live Team Ideas
Trados Live Essential Ideas
Trados Live Terminology Ideas
Trados Enterprise Ideas
Trados Online Editor Ideas
Trados Business Manager Ideas
RWS Appstore Ideas
Tridion Docs Ideas
Tridion Sites Ideas
Language Weaver Ideas
Language Weaver Edge Ideas
Managed Translation - Enterprise Ideas
LiveContent S1000D Ideas
Events & Webinars
To RWS Support
Detecting language please wait for.......
On the following page(s) you will find a list of support resources that are designed to support you as a translator.
Except for certification all the listed resources are free of charge, but may require you to log in using your SDL account details/credentials.
Listed below are the Top FIVE resources available to translators.
Select 'Translation Productivity' -if you are asked to log in, simply use your normal credentials (SSO)
And then select the most appropriate forum
Search for an answer... or ask a question
Here you can search for support articles and look up specific errors
Would you prefer to chat with one of our in-house customer experience team?
If so, you can now do so via LIVE CHAT- https://www.sdltrados.com/contact/chat.html
Our Customer Experience team will help you with account related issues (including purchasing and licensing) all the way through to general support issues, and will in most cases provide a resolution there and then.
You can ’chat’ live with us- Mon – Friday 07.00- 23.00hrs (UK time)
Our international team speak*
English, German, French, Romanian, Spanish, Italian Chinese and Japanese
(*not all languages are covered all the time).
Did you know we have a large library of pre-recorded training webinars and even our own YouTube channel?
Simply go to https://www.sdltrados.com/ click on Menu and then EVENTS
Scroll through the list and select which webinar you would like and simply watch as many times as you like.
There are no limits to the number of webinars you can view-
You can even sign up to future live webinars as well.
If you preferr to watch short training videos online – then visit https://www.youtube.com/user/sdltrados
What better way to learn the software than taking a specialised training course-
Below are examples of the questions you would come across when taking the exams….
Would you be able to answer the following?
You have the option of purchasing just the certification module on its own which includes Workbook/Manual, Sample Flies, Presentation AND the certification and allows you to work at your own pace allowing you to take the exam when you are ready…
Or you can also take part in the ONLINE LIVE trainings and enjoy being taught by one of our professional SDL trained trainers.