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There are over 20 wiki articles within the Translation Productivity community section, which help to provide answers to the most frequently asked questions about SDL Support. If you don’t have a support agreement, the articles will provide a good overview of what you can expect and what is included in a support agreement. If you already have an SDL support account, you will find articles to help you navigate and understand your account better - “how do I access my upgrades” “how do I change my account details” these are just some of the articles to help you.
Please navigate to the articles by using the menu on the left.