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A question that our team often gets is regarding the upgrades missing from one’s RWS account. To check whether you have already received your upgrades, please login to your RWS account, go to the PRODUCTS & PLANS section and click on the LICENSES tab. Your upgrades link will be displayed as a blue banner. You can also access it via YOUR AVAILABLE UPGRADES link:
Please be aware that the print screens are not from your RWS Account but the steps are the same
If you need any further assistance, please contact SMA Renewal team by email on contractrenewals@sdl.com.