Trados subscription renewed but activation code not received. Also no reply to previous message sent via the RWS contact from. Please assist?

I renewed my subscription yesterday and I did not receive an activation code.  I paid online by credit card and received and RWS invoice.

Today still no activation code.

I sent a message via RWS contact form this morning and I have not received any reply. 

I now have 4 projects waiting, angry clients and I am having to turn down work. Can someone please look into this for me urgently?

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