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When I log in to my cloud account and try to work, nothing happens: i.e. no matter what I try to do, the page does not react. I have logged out and in repeatedly with the same result. This means I cannot do anything at all in the RWS cloud.
When I log in to my cloud account and try to work, nothing happens: i.e. no matter what I try to do, the page does not react. I have logged out and in repeatedly with the same result. This means I cannot do anything at all in the RWS cloud.
Mats Linder Can you add some details of what browser you are using, and in the meantime we will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00885860 .
Paul Filkin | RWS Group
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As usual, I had forgotten the possibility that it might have something to do with the browser. But I have always opened this page in Chrome with no problem. Now I tried Firefox, and everything worked fine! There are so many ways to set up Chrome (and I suppose other browsers as well), and I can't remember the changes I have made during the last month or so. So I give up Chrome for this, for the time being at least.
Thank you for putting me on the right track!
As usual, I had forgotten the possibility that it might have something to do with the browser. But I have always opened this page in Chrome with no problem. Now I tried Firefox, and everything worked fine! There are so many ways to set up Chrome (and I suppose other browsers as well), and I can't remember the changes I have made during the last month or so. So I give up Chrome for this, for the time being at least.
Thank you for putting me on the right track!