Dear Community,
I created a cloud project from studio, which went fine. I completed the first translation and downloaded the translation from the online editor without issue. However, when I try to open the files in Studio (2024), I keep getting a message that 'Value cannot be null'. I notice that, despite having clicked on the 'download' button in Studio, the size of the files remains '0'. Please see below.
When I click the download button I get a message that I will be notified when the download is complete, but it never is. I also sometimes get a 'failed to load files view' message, as well.
I have tried turning the pc off-on, as well as updating Studio, but nothing seems to work.
Any tips would be appreciated.
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[edited by: RWS Community AI at 6:06 AM (GMT 1) on 6 Aug 2025]
