Hi Sophia Turki ,

Please can you confirm the Studio version that you're using? This is seen in Studio, in Help > About Trados Studio.

In addition, if you're running Studio 2021 or 2022 can you confirm you've installed the private appstore, following the steps from here? If you haven't, please set it up, then install Language Weaver from the integrated appstore from Studio.

Finally, have you tried to use the cloud-resources option, instead of Language Weaver plugin? They both have the results coming from the same platform, so I'm curious to see if you get results coming from the cloud- based resources?

Please let us know your findings.

Regards,

Oana

Halli Rosenbach

Hi Oana,

Thanks for the reply and sorry for my late answer. I use Trados Studio 2021 SR2 - 16.2.12.9338.

I have the same result when I select Cloud-based resources: no error message but the segments remain untranslated.

BR,

ST

Hi Sophia Turki , Halli Rosenbach 

What method are you using to retrieve MT results? Are you going via batch task>pre-translate so that the file gets pre-populated or else are you trying to get results as you click on each segment, in Editor?

Please check both methods and confirm for each one.

Also, how did you downoload and install Language Weaver, is it through the integrated appstore, via private appstore? If not, please do so, as it then installs the version that matches your Studio version.

 (Missing Wiki Page)  

Finally, I would be curios to know how your settings look like when you try pre-translate via batch task.

Thank you