Hi all,
I connect language weaver to my project and run pretranslation batch task to populate empty segments with MT.
However, when I open the files in the editor, the target is still empty. I have to click on every segment manually in order to populate them.
Any thoughts, what's the cause?
Thanks!
Eleni
*This doesn't happen in every project. Usually in largers ones. Using Trados Studio 2021 SR2 - 16.2.12.9338
Any news on this?
Thank you for your follow-up. I'm sorry to hear that you are still experiencing problems.
Can you please confirm what provider are you using for machine translation? Language Weaver plugin ( please confirm the version) or Cloud-based resources. Please add a screenshot with your Project Settings window.
What type of files are you pre-translating?
Are you using the option "When no match found" - "Apply automated translation"?
Thank you,
Radu
Also can you check the Trados Studio log file ( File - View Log File) open it and see if there are any errors there. Maybe add a screenshot or the error logs here to see if there is something relevant.
Thank you for getting back to me.
I am using the cloud-based resources, screenshot below.
My pre-translation settings are as you recommended.
The latest issue was for PPTX files.
I don't see anything out of the ordinary in the log file, either.
Best,
Eleni
Eleni Katsamaki We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843341 .
Thank you!
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