Hi Lech Lachowski ,

I understand you're upset, but please rest assured we're trying to help so you can have it up and running.

Before that, please let me know the version of the plugin and your Studio , so I can try and check possible issues.

Regards,

Oana

Lech Lachowski 

Using Trados Studio 2024 with plugin version 5.0.0.3 I am able to get up and running:

With Studio closed: 

If you look in C:\Users\[username]\AppData\Roaming\Trados AppStore\AmazonTranslationProvider do you have a file called: AmazonProviderSettings.json

If yes can you delete it please

Also

C:\Users\[username]\AppData\Roaming\Trados\Trados Studio\Studio18 you may find TranslationProviderCredentialStore.bin/2
Please delete the bin files

Looking forward to your reply

Lyds

Hi  Lydia Simplicio 

I got back to Studio 2022.

I manageg finally to get the Amazon plug-in work after deleting and creating secret key many times. But sometims errors of the Amaon plugin or Language Weaver still display in the consol od Studio 2002, verertheless bot plugins fortunately work as for now.  

Best regards,

Lech Lachowski

Hi  Lydia Simplicio 

I got back to Studio 2022.

I manageg finally to get the Amazon plug-in work after deleting and creating secret key many times. But sometims errors of the Amaon plugin or Language Weaver still display in the consol od Studio 2002, verertheless bot plugins fortunately work as for now.  

Best regards,

Lech Lachowski