I have the same problem. My memory often serves me better than MultiTerm. And this problem has been around forever, and has been discussed on multiple occasions over the past 10 years.

I couldn't agree more...

I also find it strange how the standalone Multiterm tool becomes slower and finally crashes when adding terms to it by copying and pasting... Whatever happens, I am sure that RWS knows the reason for it but they are just unwilling or unable to fix it.

Pavel Tsvetkov

Pavel Tsvetkov said:

Whatever happens, I am sure that RWS knows the reason for it but they are just unwilling or unable to fix it.

In general the problem development normally have when things take a long time to fix AND they are serious enough to be fixed quickly, is being able to reproduce the problem and pinpoint what causes it.  Normally if this is possible things get fixed.

If something gets reported by a few users only, and often this does happen, then it's true that the problem could well be logged as a defect but unlikely to get any attention unless more serious issues affecting more users dwindle to the point where the teams just have more time on their hands.  I would say there is never an unwillingness.  It's like anything I think... unless you work somewhere and are really aware of everything going on it's too easy to think nobody wants to help, and I'm also sure it even feels that way sometimes.  But it's really not.

Pavel Tsvetkov

Pavel Tsvetkov said:

Whatever happens, I am sure that RWS knows the reason for it but they are just unwilling or unable to fix it.

In general the problem development normally have when things take a long time to fix AND they are serious enough to be fixed quickly, is being able to reproduce the problem and pinpoint what causes it.  Normally if this is possible things get fixed.

If something gets reported by a few users only, and often this does happen, then it's true that the problem could well be logged as a defect but unlikely to get any attention unless more serious issues affecting more users dwindle to the point where the teams just have more time on their hands.  I would say there is never an unwillingness.  It's like anything I think... unless you work somewhere and are really aware of everything going on it's too easy to think nobody wants to help, and I'm also sure it even feels that way sometimes.  But it's really not.

Thank you, Paul! When Multiterm is opened and new terms are added over 45 – 90 minutes (not continuously but adding a few terms then minimizing Multiterm, and then 20 minutes later adding some more terms, etc.) Multiterm grows continually slower and finally seems unable to add the new term and crashes with one of several error messages and sometimes part of the UI disappears and is substituted by a white rectangle with two crossing red lines. I have flagged this on several occasions in separate threads. I am not a programmer but it seems to me that the problem is fundamental here and cannot be easily fixed. By the way, Multiterm never remembers its window's position after being minimised and just opens in the top half of the screen – another bug that has been around for a long time.

Pavel Tsvetkov

Have you tried using Trados Live Terminology which should be part of your Studio offer in the cloud? Using that from Studio for the same use case, shouldn't have this problem, as it seems to be MultiTerm/Studio specific around memory and disk managegement on certain systems due to Microsoft technologies we have little control over and really tricky to track down and reproduce.

Might be something to explore as there is unlikely to be a quick improvement with MultiTerm on this, so might be more viable to use solutions we do have provided. As Paul said, if it was easy to fix, we would have done ages ago.

Luis Lopes
RWS Principal Product Manager

Hi Luis Lopes  and all the others who've contributed to this thread,

I've switched to Trados Live Terminology, because I was experiencing the same problems as described here (Term Recognition not working even after all possible workarounds), and it's doing a good job.

Nonetheless I'm looking forward to a more stable MultiTerm version.

Sabina