Error message: Database could not be opened (Multiterm)

I am stuck with this error message (see attached file) and cannot create new entries in Multiterm 2019. I have been working the whole day without any problems and suddenly the error appeared. I have then made the update to the 2021 version of Studio and Multiterm but this didn’t change the situation. I can open Multiterm, I can search for entries an I was able to create one new entry and the next new entry had the error message again.

Fullscreen sdlerror-202159-8h38m28s.sdlerror.sdlerror.xml Download

<SDLErrorDetails time="09.05.2021 08:38:44">
  <ErrorMessage>Datenbank '' konnte nicht geöffnet werden. Entweder wird die Datenbank nicht von Ihrer Anwendung erkannt, oder die Datei ist beschädigt.</ErrorMessage>
  <Exception>
    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ErrorCode>-2147467259</ErrorCode>
    <HelpLink />
    <Source>MultiTerm160.Server.Termbase16.0</Source>
    <HResult>-2147467259</HResult>
    <StackTrace><![CDATA[   bei Sdl.MultiTerm.TMO.Interop.TermbaseSearchClass.Execute()
   bei Sdl.MultiTerm.Client.UI.Viewer.ScriptingHost.Search(String query, String index, Int32 maxHits, Boolean returnIDs, Boolean isFromDefaultLayout)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL MultiTerm</ProductName>
    <ProductVersion>MultiTerm16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.1.541</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1031</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-SRF9G89\kzimmermann</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-SRF9G89</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>11968168 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Error message in Trados Studio stating 'Datenbank konnte nicht ge ffnet werden' which means 'Database could not be opened' with additional details about the error code and system environment.

PDF Could anyone please give me some advice? Thanks Katharina

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[edited by: Trados AI at 1:59 PM (GMT 0) on 5 Mar 2024]

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Thread Subject & Description
Error message: Database could not be opened (Multiterm) I am stuck with this error message (see attached file) and cannot create new entries in Multiterm 2019. I have been working the whole day without any problems and suddenly the error appeared. I have then made the update to the 2021 version of Studio and Multiterm but this didn’t change the situation. I can open Multiterm, I can search for entries an I was able to create one new entry and the next new entry had the error message again. https://community.rws.com/# https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/91/sdlerror_2D00_202159_2D00_8h38m28s.sdlerror.sdlerror.xml?_=xxxxxxxxxxxxxxxxxx https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/91/sdlerror_2D00_202159_2D00_8h38m28s.sdlerror.sdlerror.xml?_=xxxxxxxxxxxxxxxxxx <SDLErrorDetails time="09.05.2021 08:38:44"> <ErrorMessage>Datenbank '' konnte nicht geöffnet werden. Entweder wird die Datenbank nicht von Ihrer Anwendung erkannt, oder die Datei ist beschädigt.</ErrorMessage> <Exception> <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <ErrorCode>-2147467259</ErrorCode> <HelpLink /> <Source>MultiTerm160.Server.Termbase16.0</Source> <HResult>-2147467259</HResult> <StackTrace><![CDATA[ bei Sdl.MultiTerm.TMO.Interop.TermbaseSearchClass.Execute() bei Sdl.MultiTerm.Client.UI.Viewer.ScriptingHost.Search(String query, String index, Int32 maxHits, Boolean returnIDs, Boolean isFromDefaultLayout)]]></StackTrace> </Exception> <Environment> <ProductName>SDL MultiTerm</ProductName> <ProductVersion>MultiTerm16</ProductVersion> <EntryAssemblyFileVersion>16.1.1.541</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1031</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>DESKTOP-SRF9G89\kzimmermann</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>DESKTOP-SRF9G89</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>11968168 MB</PhysicalMemory> </Environment> </SDLErrorDetails> https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/91/Error-message-Multiterm.pdf?_=xxxxxxxxxxxxxxxxxx Could anyone please give me some advice? Thanks Katharina
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0 Paul over 3 years ago

Katharina Zimmermann

Are you able to open the termbase in Multiterm and manually add terms there? I'd like to rule out the problem being related to the condition of your termbase first.

Paul Filkin | RWS Group

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0 Katharina Zimmermann over 3 years ago in reply to Paul

Yes, I am able to open the termbase in Multiterm and search for entries and I was able to add some terms but then again, I had the error message.
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0 Paul over 3 years ago in reply to Katharina Zimmermann

Katharina Zimmermann

Katharina Zimmermann said:
I was able to add some terms but then again, I had the error message.

ok - if you are using these versions then I think the problem may be with your termbase:

Trados Studio 2021 - 16.1.5.4270
MultiTerm 2021 - 16.1.1.541

Try exporting the contents to the default export definition and then recreate your termbase from the MultiTerm XML and XDT you got in the export.

If you are not using these versions then please make sure you update so you do have them installed.

Paul Filkin | RWS Group

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0 Katharina Zimmermann over 3 years ago in reply to Paul

I have the Version 16.1.1.541 of Multiterm 2021 and the Version 16.1.5.4270 of Studio 2021.

I have now understood when this error happens: When I create a new entry and there is a word starting with an "a" in French language. Other words in French are o.k. but when it starts with "a", I have the error message and I can't go further. As soon as I delete the "a" at the beginning of the word, it's fine and I can save the entry. That's really strange, isn't it? When I save the entry without the "a" at the beginning and try to add the "a" later, the error message appears again... See the attachted screenshot.PDF

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[edited by: Trados AI at 1:59 PM (GMT 0) on 5 Mar 2024]
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Trados Studio > 3. MultiTerm

Error message: Database could not be opened (Multiterm)