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Error message: Database could not be opened (Multiterm)

Katharina Zimmermann

I am stuck with this error message (see attached file) and cannot create new entries in Multiterm 2019. I have been working the whole day without any problems and suddenly the error appeared. I have then made the update to the 2021 version of Studio and Multiterm but this didn’t change the situation. I can open Multiterm, I can search for entries an I was able to create one new entry and the next new entry had the error message again.

Fullscreen sdlerror-202159-8h38m28s.sdlerror.sdlerror.xml Download 
<SDLErrorDetails time="09.05.2021 08:38:44">
  <ErrorMessage>Datenbank '' konnte nicht geöffnet werden. Entweder wird die Datenbank nicht von Ihrer Anwendung erkannt, oder die Datei ist beschädigt.</ErrorMessage>
  <Exception>
    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ErrorCode>-2147467259</ErrorCode>
    <HelpLink />
    <Source>MultiTerm160.Server.Termbase16.0</Source>
    <HResult>-2147467259</HResult>
    <StackTrace><![CDATA[   bei Sdl.MultiTerm.TMO.Interop.TermbaseSearchClass.Execute()
   bei Sdl.MultiTerm.Client.UI.Viewer.ScriptingHost.Search(String query, String index, Int32 maxHits, Boolean returnIDs, Boolean isFromDefaultLayout)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL MultiTerm</ProductName>
    <ProductVersion>MultiTerm16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.1.541</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1031</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-SRF9G89\kzimmermann</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-SRF9G89</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>11968168 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
Error message in Trados Studio stating 'Datenbank konnte nicht ge ffnet werden' which means 'Database could not be opened' with additional details about the error code and system environment.PDF Could anyone please give me some advice? Thanks Katharina

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[edited by: Trados AI at 1:59 PM (GMT 0) on 5 Mar 2024]
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  • 0 in reply to Paul

    I have the Version 16.1.1.541 of Multiterm 2021 and the Version 16.1.5.4270 of Studio 2021.

    I have now understood when this error happens: When I create a new entry and there is a word starting with an "a" in French language. Other words in French are o.k. but when it starts with "a", I have the error message and I can't go further. As soon as I delete the "a" at the beginning of the word, it's fine and I can save the entry. That's really strange, isn't it? When I save the entry without the "a" at the beginning and try to add the "a" later, the error message appears again... See the attachted screenshot.Screenshot of Trados Studio error message 'An error occurred whilst trying to add the new term. Please try again.' with a term starting with 'a' in the entry field.PDF
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    Generated Image Alt-Text
    [edited by: Trados AI at 1:59 PM (GMT 0) on 5 Mar 2024]