Response still outstanding - who can help? Words can not looked up in MultiTerm, error message: "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt"

Dear all, when trying to look up a word in my Multiterm Databank I always get the following error message: "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt". I no longer can look up words in my Multiterm Databank automatically...

Is there someone who knows the solution to this problem?

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Response still outstanding - who can help? Words can not looked up in MultiTerm, error message: "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt" Dear all, when trying to look up a word in my Multiterm Databank I always get the following error message: "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt". I no longer can look up words in my Multiterm Databank automatically... Is there someone who knows the solution to this problem?
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0 Sabine Neubert over 9 years ago

Dear Paul,

this is the error which is shown:
sdlerror-201574-18h38m31s.sdlerror.sdlerror

I had to delete and reinstall everything on my computer some weeks ago. Do you think this might be the reason why Multiterm 2014 ist no longer working correctly? What can I do? The error message in detail (see below) mentions Product Version Multiterm 11, but I bought Multiterm 14 already on 29 September 2013 and it had been working since then on my computer. I would highly appreciate help. Kind regards, Sabine

Here the error message in detail:

<?xml version="1.0"?>

-<SDLErrorDetails time="04.07.2015 18:39:19">

<ErrorMessage>Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.</ErrorMessage>

-<Exception>

<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

<HelpLink/>

<Source>Sdl.Desktop.Platform.WinForms</Source>

<HResult>-2147467261</HResult>

-<StackTrace>

<![CDATA[ bei Sdl.Desktop.Platform.WinForms.DockingViewContentControl.SetActiveViewPart(IViewPartReference viewPartReference) bei Sdl.Desktop.Platform.WinForms.DockingViewContentControlEx.SetActiveViewPart(IViewPartReference viewPartReference) bei Sdl.Desktop.Platform.AbstractViewWithParts.set_ActiveViewPart(IViewPartReference value) bei Sdl.MultiTerm.Studio.Editor.EditorView._TermbaseService_SearchFinished(List`1 hits, Int32 pass) bei Sdl.MultiTerm.Studio.Common.Interfaces.SearchFinishedHandler.Invoke(List`1 hits, Int32 pass) bei Sdl.MultiTerm.Studio.Editor.TermbaseService.Search(String pattern) bei Sdl.MultiTerm.Studio.Editor.Ribbons.SearchRibbon._SearchPatterns_KeyDown(Object sender, KeyEventArgs e) bei Sdl.Desktop.Platform.WinForms.IgCommandBarComboBox.OnToolKeyDown(Object sender, ToolKeyEventArgs e) bei Infragistics.Win.UltraWinToolbars.ToolKeyEventHandler.Invoke(Object sender, ToolKeyEventArgs e) bei Infragistics.Win.UltraWinToolbars.ToolBase.OnToolKeyDown(ToolKeyEventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolKeyDown(ToolKeyEventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnEditor_KeyDown(Object sender, KeyEventArgs e) bei Infragistics.Win.EmbeddableEditorBase.RaiseKeyDownEvent(KeyEventArgs e) bei Infragistics.Win.EmbeddableTextBox.OnKeyDown(KeyEventArgs e) bei System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m) bei System.Windows.Forms.Control.ProcessKeyMessage(Message& m) bei Infragistics.Win.EmbeddableTextBoxWithUIPermissions.ProcessKeyMessage(Message& msg) bei System.Windows.Forms.Control.WmKeyChar(Message& m) bei System.Windows.Forms.Control.WndProc(Message& m) bei System.Windows.Forms.TextBoxBase.WndProc(Message& m) bei System.Windows.Forms.TextBox.WndProc(Message& m) bei Infragistics.Win.EmbeddableTextBoxWithUIPermissions.WndProcInternal(Message& m) bei Infragistics.Win.EmbeddableTextBoxWithUIPermissions.WndProc(Message& m) bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]>

</StackTrace>

</Exception>

-<Environment>

<ProductName>SDL MultiTerm</ProductName>

<ProductVersion>MultiTerm11</ProductVersion>

<EntryAssemblyFileVersion>11.2.1379.0</EntryAssemblyFileVersion>

<OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>

<ServicePack>Service Pack 1</ServicePack>

<OperatingSystemLanguage>1031</OperatingSystemLanguage>

<CodePage>1252</CodePage>

<LoggedOnUser>Neubert-PC\Neubert</LoggedOnUser>

<DotNetFrameWork>4.0.30319.34209</DotNetFrameWork>

<ComputerName>NEUBERT-PC</ComputerName>

<ConnectedToNetwork>True</ConnectedToNetwork>

<PhysicalMemory>8364940 MB</PhysicalMemory>

</Environment>

</SDLErrorDetails>
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0 Sabine Neubert over 9 years ago

Dear Paul,

this is the error which is shown:
sdlerror-201574-18h38m31s.sdlerror.sdlerror

I had to delete and reinstall everything on my computer some weeks ago. Do you think this might be the reason why Multiterm 2014 ist no longer working correctly? What can I do? The error message in detail (see below) mentions Product Version Multiterm 11, but I bought Multiterm 14 already on 29 September 2013 and it had been working since then on my computer. I would highly appreciate help. Kind regards, Sabine

Here the error message in detail:

<?xml version="1.0"?>

-<SDLErrorDetails time="04.07.2015 18:39:19">

<ErrorMessage>Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.</ErrorMessage>

-<Exception>

<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

<HelpLink/>

<Source>Sdl.Desktop.Platform.WinForms</Source>

<HResult>-2147467261</HResult>

-<StackTrace>

<![CDATA[ bei Sdl.Desktop.Platform.WinForms.DockingViewContentControl.SetActiveViewPart(IViewPartReference viewPartReference) bei Sdl.Desktop.Platform.WinForms.DockingViewContentControlEx.SetActiveViewPart(IViewPartReference viewPartReference) bei Sdl.Desktop.Platform.AbstractViewWithParts.set_ActiveViewPart(IViewPartReference value) bei Sdl.MultiTerm.Studio.Editor.EditorView._TermbaseService_SearchFinished(List`1 hits, Int32 pass) bei Sdl.MultiTerm.Studio.Common.Interfaces.SearchFinishedHandler.Invoke(List`1 hits, Int32 pass) bei Sdl.MultiTerm.Studio.Editor.TermbaseService.Search(String pattern) bei Sdl.MultiTerm.Studio.Editor.Ribbons.SearchRibbon._SearchPatterns_KeyDown(Object sender, KeyEventArgs e) bei Sdl.Desktop.Platform.WinForms.IgCommandBarComboBox.OnToolKeyDown(Object sender, ToolKeyEventArgs e) bei Infragistics.Win.UltraWinToolbars.ToolKeyEventHandler.Invoke(Object sender, ToolKeyEventArgs e) bei Infragistics.Win.UltraWinToolbars.ToolBase.OnToolKeyDown(ToolKeyEventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolKeyDown(ToolKeyEventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnEditor_KeyDown(Object sender, KeyEventArgs e) bei Infragistics.Win.EmbeddableEditorBase.RaiseKeyDownEvent(KeyEventArgs e) bei Infragistics.Win.EmbeddableTextBox.OnKeyDown(KeyEventArgs e) bei System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m) bei System.Windows.Forms.Control.ProcessKeyMessage(Message& m) bei Infragistics.Win.EmbeddableTextBoxWithUIPermissions.ProcessKeyMessage(Message& msg) bei System.Windows.Forms.Control.WmKeyChar(Message& m) bei System.Windows.Forms.Control.WndProc(Message& m) bei System.Windows.Forms.TextBoxBase.WndProc(Message& m) bei System.Windows.Forms.TextBox.WndProc(Message& m) bei Infragistics.Win.EmbeddableTextBoxWithUIPermissions.WndProcInternal(Message& m) bei Infragistics.Win.EmbeddableTextBoxWithUIPermissions.WndProc(Message& m) bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]>

</StackTrace>

</Exception>

-<Environment>

<ProductName>SDL MultiTerm</ProductName>

<ProductVersion>MultiTerm11</ProductVersion>

<EntryAssemblyFileVersion>11.2.1379.0</EntryAssemblyFileVersion>

<OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>

<ServicePack>Service Pack 1</ServicePack>

<OperatingSystemLanguage>1031</OperatingSystemLanguage>

<CodePage>1252</CodePage>

<LoggedOnUser>Neubert-PC\Neubert</LoggedOnUser>

<DotNetFrameWork>4.0.30319.34209</DotNetFrameWork>

<ComputerName>NEUBERT-PC</ComputerName>

<ConnectedToNetwork>True</ConnectedToNetwork>

<PhysicalMemory>8364940 MB</PhysicalMemory>

</Environment>

</SDLErrorDetails>
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0 Walter Blaser over 9 years ago in reply to Sabine Neubert

Unknown said:
..
The error message in detail (see below) mentions Product Version Multiterm 11, but I bought Multiterm 14 already on 29 September 2013 and it had been working since then on my computer.

Sabine

Just for your information: the product version you see in the error message is the internal version number, which differs from the marketing product name.

In fact, Multiterm 11 = Multiterm 2014 and Multiterm 12 = Studio 2015. So, it is the right version and you don't have to worry about the wrong version having been installed.

Unfortunately, I can't give you any hint about the possible cause of your problem, but I am sure that Paul will be able to help you further soon.

Walter
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0 Paul over 9 years ago in reply to Sabine Neubert

Hi Sabine,

Let's start with the obvious (as in this often cures many things). Navigate to this folder:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm11\

Now delete these files (sometimes I zip them up and then delete, so if doesn't help I can put them back if I have customised anything in MultiTerm), restart MultiTerm and try again:

BaseSettings.xml

UserSettings.xml

Settings.xml

Let me know if this helps?

Regards

Paul Filkin | RWS Group

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Trados Studio > 3. MultiTerm

Response still outstanding - who can help? Words can not looked up in MultiTerm, error message: "Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt"