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Dependencies not founded

Jesus Duran

Dear Collegues; A Fatal error arises on trados 2015 the error says dependencies file not found.

Could anyone of you help me to handle this problem?

Many thanks before hand.
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    Hello Jesús,

    It really helps if you tell us what you doing when you see a problem like this, and even better if you share the error stack by clicking on this icon here:

    You can upload the xml error stack you save as a file to your post and it will be displayed in a nicely formatted way for us to review the detail.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul

    Hello Paul, here's the stack error saved as an xml file and added to this post:

    Fullscreen 8561.stacktrace.xml Download 
    <SDLErrorDetails time="06/02/2017 16:15:22">
<ErrorMessage>The start tag with ID '24' does not have a matching end tag within the segment.</ErrorMessage>
<Exception>
<Type>Sdl.LanguagePlatform.TranslationMemoryTools.InvalidSegmentContentException, Sdl.LanguagePlatform.TranslationMemoryTools, Version=1.6.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.LanguagePlatform.TranslationMemoryTools</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ en Sdl.LanguagePlatform.TranslationMemoryTools.MarkupDataSegmentBuilder.CheckForUnclosedContainers()
en Sdl.LanguagePlatform.TranslationMemoryTools.MarkupDataSegmentBuilder.VisitLinguaSegment(Segment segment)
en Sdl.LanguagePlatform.TranslationMemoryTools.SegmentBuilderWithTagApplier.ApplyTags(Segment segment, ISegment segmentToSearchIn, IAbstractMarkupDataContainer documentContent)
en Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.InsertTranslation(ISegmentContainerNode segmentNode, SearchResult searchResult, Boolean applyDeleteTrackChange)
en Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.ApplySegmentTranslation(ISegmentContainerNode segmentNode, SearchResult searchResult)
en Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.ApplySegmentTranslation(ISegmentContainerNode segmentContainerNode, SearchResult searchResult)
en Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.TryApplyActiveSegment()
en Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.Document_SegmentTranslated(ITranslatableDocument document, ISegmentContainerNode segment, ITranslationResults results)
en Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnSegmentTranslated(ISegmentContainerNode segmentNode, ITranslationResults results)
en Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.TranslateSegmentWorker.TranslationJob_StatusChanged(IJob job)
en Sdl.Desktop.Platform.Services.JobEventHandler.Invoke(IJob job)
en Sdl.Desktop.Platform.Implementation.Services.Job.OnStatusChanged()
en Sdl.Desktop.Platform.Implementation.Services.Job.SetStatus(JobStatus status)
en Sdl.Desktop.Platform.Implementation.Services.Job._worker_RunWorkerCompleted(Object sender, RunWorkerCompletedEventArgs e)
en System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(RunWorkerCompletedEventArgs e)
en System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(Object arg)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>12.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>12.2.5195.7</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>3082</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>JESUS-PC\JESUS</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>JESUS-PC</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>33476152 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
  • 0 in reply to Jesus Duran
    Hi Jesús,

    This looks the same error you are reporting in the other two posts. I think you better log a support case so a support engineer can look at this. This can be achieved really quickly using this link:

    http://support.xl8.one

    Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you and also refer to all the threads you have raised for this question.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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