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Keyboard shortcuts not working

Margus Enno

SDL Trados Studio 2017 - for some unknown reason almost all my keyboard shortcuts (default) have stopped working. Has anyone encountered the same problem and know of a solution?
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  • 0 in reply to John Narins

    Unknown said:
    You'd think so. But it's a general failure of cntl-z. Not sure whether there are other key-combinations that aren't working, but that one's noticeable.
     

     

    I hadn't been following this thread too closely because the title suggests a general problem with all the shortcuts, but the comment above caught my eye, because I've been seeing the same thing. I can't pinpoint exactly when it started happening, but Ctrl-Z stops responding for me as well. It's not all the time and I can't really say that it's project-specific, but it's definitely happening. Closing and restarting Studio usually solves the problem... until it happens again. I think even if it's not affecting everybody this is something that's worth bringing up with support. I've checked and Ctrl-Z continues to work as expected in other programs even after it stops working in Studio.
  • 0 in reply to Nora Díaz
    And just to clarify, that's the only shortcut that's stopped working in my case, everything else works as expected, as far as I can tell.
  • 0 in reply to Nora Díaz
    Nora, it's the only one I've noticed, too.
    Hard, of course, to test Cntl-Y in that case, though.
  • 0 in reply to John Narins
    Hi John,

    I Googled this and came upon something that may be worth exploring, although in my case I'm not sure it will make much difference. Users of other programs who have reported Ctrl+Z has stopped working have solved the problem by either:

    1. Finding other programs that may have Ctrl+Z set as a shortcut for something else and may be hijacking the shortcut (I saw reports about both Skype and Winamp). In this case, changing the conflicting shortcut to something else solved the problem and reclaimed the Undo functionality for Ctrl+Z. I have to keep a close eye on this issue if it arises again and see if I've launched any software that may have such a conflict.

    2. For users with keyboard layouts that may have a different key mapped to the usual location of the Z key, where the problem was triggered by inadvertently shifting keyboard layouts by pressing Alt+Shift, the solution was disabling the Alt+Shift or Control+Shift keyboard layout switching shortcut in the Control Panel. (Control Panel\Clock, Language, and Region\Language\Advanced settings - Change language bar hotkeys).

    In your case does the shortcut also start working again if you restart Studio?

    PS: One other thing I've been seeing is that even though I have disabled the Insert key via AHK to prevent me from accidentally switching Overwrite mode on, Overwrite does occasionally become active in Studio, seemingly on its own. Again, restarting the program resets things back to normal.