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The process cannot access the file ... because it is being used by another process!

Jonathan Addess

SDL Trados Studio 2017 SR1 - 14.1.6413.8
During the past 2 weeks, when trying to open files for translation I often get the message:

 

The process cannot access the file ... because it is being used by another process

If I try a few times, it eventually opens

If I try and open multiple files (say 10) at a time I always get the message.

The issue does not go away after shutting Studio, it does not go away after reboot/shutdown, and it happens on all projects from many different customers

HELP!

SDLERROR XML Attached

Fullscreen sdlerror-201824-8h9m52s.sdlerror.xml Download 
<SDLErrorDetails time="04/02/18 8:10:07 AM">
  <ErrorMessage>The process cannot access the file 'C:\Users\jaddess\AppData\Local\Temp\hrlfu5fq.xz3\ijdhyo4t.ijp.ttx' because it is being used by another process.</ErrorMessage>
  <Exception>
    <Type>System.IO.IOException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2147024864</HResult>
    <StackTrace><![CDATA[   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
   at System.IO.File.OpenFile(String path, FileAccess access, SafeFileHandle& handle)
   at System.IO.File.SetLastWriteTimeUtc(String path, DateTime lastWriteTimeUtc)
   at Sdl.FileTypeSupport.Framework.Core.Settings.FileSerializer.UnzipFile(Stream zipStream)
   at Sdl.FileTypeSupport.Framework.Core.Settings.FileSerializer.UnzipExternalFile(String filePath)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.AddEmbeddedFile(internalfile internalFileElement, IDependencyFileProperties file)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.OnDependencyFiles(XmlElement dependencyFiles)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.<ContinueScanning>b__c(ISdlXliffStreamContentHandler handler)
   at System.Collections.Generic.List`1.ForEach(Action`1 action)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.ContinueScanning()
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ContinueParsing()
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Load(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Services.JobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__3()
   at Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>14.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>14.1.6413.8</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1255</CodePage>
    <LoggedOnUser>COUGER-2018\jaddess</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>COUGER-2018</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16695772 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>


[locked by: Steven Whale at 2:17 PM (GMT 0) on 26 Feb 2020]
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  • 0 in reply to Jonathan Fray
    Are you sure?! Did you check that it helps?
    I don't think that excluding Studio's APPLICATION FOLDER will have any influence on locking files in TEMPORARY FOLDER (as can be seen in the error in original post).

    In fact I'm not sure this is a good way - Studio creates own temp folders with random names in the TEMP folder, i.e. it's impossible to create sensible exclusion. And excluding the entire TEMP folder is not a good idea as this the very place where malware drops its temporary executables/scripts/etc.
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