Can't do an embedded preview of any Word file

Hi all,

I can't do an embedded preview of any Word file, not even the simplest, single-sentence one. The error message is "An error was encountered while previewing the file. Please check your MS Office installation".

My (genuine) MS Office (2016 Professional) installation seems perfectly fine. What might be the problem?

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  • I tried with the same projects and some other ones, nothing worked (whereas yesterday everything worked). I tried the solution from your link (elevating the priority of the file type [sounds like a strange bit of software engineering anyway]), but didn't help.

    I obviously have the latest build. I just purchased and downloaded the software on Friday and did all the updates straight away.

    I'm currently working with the external preview function, which in itself wouldn't be bad if not for the fact that the yellow highlight indicating the position in the document is acting up - it often blinks oddly, marks and unmarks text, or disappears entirely and reappears after switching a segment. Not sure if this is a separate issue, but it gives one hell of a bad impression as to Trados's stability.

    MemoQ's HTML preview was useless, but at least worked every time. Much like the preview in Trados 2011.

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