Hello,
I've updated InDesign to the newest version (CC 2019) and now have some project which have to be translated.
Trados Studio 2019 can't handle the new IDML-Files. I'm getting the error: 
Does any one know, how can I fix this?
Kind regards,
Waldemar
Paul Filkin | RWS Group
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Waldemar Rudi Steph Pietz Any experience with InCopy CC 2019 files?
Daniel
Paul Filkin | RWS Group
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_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Thanks for the quick reply! This is what happens with a new project:
I've checked the project template beforehand, so that's not the problem.
I asked the client to send me a new version in case it is a problem with the file.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
I have the same problem. You suggest checking unsupported versions before creating one's project. But where does one find the unsupported versions listed? Basically all file versions as already checked, including CS4 idm, but I find nowhere to check the unsupported CS5 idm version. I would therefore appreciate if you could give a more specific instruction.
It seems I found the "Unsupported version" option after all when clicking on the IDML filter during the creation of the project. Only problem is that the idml files still are imported as reference files and not translatable files.
Thanks.
Roy
Hi Roy,
Is this the option you tried? You would need to select it before processing the files for it to take effect.
Paul Filkin | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks for your answer. Yes, the option was checked, but I found that the problem seems to have been related to Windows and not Studio, since I found I could import the idml files fine on a different machine I had.
Now I've reinstalled Windows on the machine I normally work on, but I have problems installing Studio for some reason. I am not able to install Studio, but get the message "Microsoft .NET framework 4.7.1 cannot be installed", which blocks the installation of the whole Studio package. The error number is 5100.
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