Ctrl+Enter function just stopped working

Hi,
so I am in the middle of a project (newbee on Studio 2019, my first CAT) when suddenly the Ctrl+Enter (move to next segment) function stopped working. I did nothing to prompt this, as far as I can tell; it just happened.
Automated Translation (DeepL plugin) has also stopped providing a suggested translation, even if I mouse-click the next field, although it is still activated for this project. If I enter a translation manually, there is no little "AT" symbol in the middle column.
This just happened out of the blue, after having worked without problems for a couple of hours. I restarted my computer, but to no avail.
Has anybody come across this?
I can only find references to Studio 2015 in the forum database for this problem, so thought re-asking this question would be better.
Thanks in advance,
Margaret

Translate

Rate translation

Suggest better translation

Moderator UI

Thread Subject & Description
Ctrl+Enter function just stopped working Hi, so I am in the middle of a project (newbee on Studio 2019, my first CAT) when suddenly the Ctrl+Enter (move to next segment) function stopped working. I did nothing to prompt this, as far as I can tell; it just happened. Automated Translation (DeepL plugin) has also stopped providing a suggested translation, even if I mouse-click the next field, although it is still activated for this project. If I enter a translation manually, there is no little "AT" symbol in the middle column. This just happened out of the blue, after having worked without problems for a couple of hours. I restarted my computer, but to no avail. Has anybody come across this? I can only find references to Studio 2015 in the forum database for this problem, so thought re-asking this question would be better. Thanks in advance, Margaret
Get AI Suggestion

AI Reply

Accept answer Reject Answer

Parents

0 Daniel Hug over 6 years ago

Hello Margaret
the DeepL plugin sometimes has issues and stops working. Unchecking the box "Re-send draft and translated segments" seems to solve most problems. (It does make sense to me that there is no "AT" symbol in the middle column if DeepL did not provide a translation.)
As for <CTRL>+<Enter>, this is so much a core function that I would look for reasons outside Trados Studio as to what might cause this. Maybe another running application has this keystroke assigned and "catches" it becore it arrives at Studio? Or the keyboard has a mechanical problem?
Daniel
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Margaret Schindler over 6 years ago in reply to Daniel Hug

Hi Daniel,

no, I am sorry. This has just happened again in another project. A third into the document, the AT function just stopped working.

Whether I use ctrl+enter or manually click into the next cell, the line will change to "active" (blue), but no translation suggestion appears. No apparent reason why this suddenly happens.

"Re-send draft and translated segments" IS checked in my DeepL settings.

Keyboard working fine; ctrl+shift+F2 works for entering an expression into my terminology database, and ctrl+enter works when I save a correction there.

Is there a Studio setting that I am still unaware of with which I can choose to (or not to) get a translation suggestion? Maybe I deactivated someting with a key shortcut without realising?

Thanks in advance.

Desperate,
Margaret
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Paul over 6 years ago in reply to Margaret Schindler

Hi Margaret Schindler

What happens if you deactivate DeepL? Does Ctrl+Enter work when you only use a simple file-based TM?

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Margaret Schindler over 6 years ago in reply to Paul

Good morning Paul,
sorry, no, it doesn't. Tried that. The cursor does not even jump to the next line with ctrl+enter any more. Only the little "pen" symbol in the middle column changes to "checked".
This is a thread I created earlier, dedicated only to the mentioned problem.
I have managed to work around the problem by copying the untranslated remainder of my original document into a new document and starting a new project. Will have to copy the parts back together once translated. Not ideal, but at least now I have full functionality back. So weird.
This is why I am thinking that I could well have deactivated something inadvertedly.
Thanks, by the way, for actually replying at the weekend. I did not (and still don't) expect that. I can work with what I've got until Monday -- enjoy your Sunday, please!
Margaret
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Margaret Schindler over 6 years ago in reply to Margaret Schindler

Oh, and the problem persists whether I have "Re-send draft and translated segments" in the DeepL settings checked or unchecked.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Paul over 6 years ago in reply to Margaret Schindler

Hi Margaret Schindler

I don't think DeepL has anything to do with this problem so let's not confuse things here. You have said that without DeepL there, so just a TM, the cursor remains in the active segment after using Ctrl+Enter.

Unknown said:
The cursor does not even jump to the next line with ctrl+enter any more. Only the little "pen" symbol in the middle column changes to "checked".

So the confirm seems to work, it's just what happens next that doesn't? Can you confirm what shortcuts you have in here?

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub

Generated Image Alt-Text
[edited by: Trados AI at 8:49 PM (GMT 0) on 28 Feb 2024]
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Margaret Schindler over 6 years ago in reply to Paul

Here is my screen shot (sorry, I use Studio in German):

"Add as new translation" isn't active, that is the only difference.

Generated Image Alt-Text
[edited by: Trados AI at 8:49 PM (GMT 0) on 28 Feb 2024]
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Paul over 6 years ago in reply to Margaret Schindler

Hi Margaret Schindler

Is the next segment already translated or not?

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Margaret Schindler over 6 years ago in reply to Margaret Schindler

Interestingly, all segments not yet translated are also marked as "confirmed". Only the line I activate and write in goes back to "unconfirmed" until confirmed. This only happened after the aforementioned problem came up.

Generated Image Alt-Text
[edited by: Trados AI at 8:50 PM (GMT 0) on 28 Feb 2024]
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Margaret Schindler over 6 years ago in reply to Margaret Schindler

Next segment not translated in the case above.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Margaret Schindler over 6 years ago in reply to Margaret Schindler

I copied the formatting tag into the target cell manually, btw.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Margaret Schindler over 6 years ago in reply to Margaret Schindler

Right, so it just happened AGAIN. Yes, I downloaded and installed the update yesterday.
Again I have copied the remainder of my document (still the same -- very long -- one) into a new file, started a new project, and am now able to proceed normally.
So can you please tell me what I am doing to make this happen? It's like Studio freezes for a moment, then all the untranslated segments change from the "white sheet of paper" symbol in the middle column to the "confirmed translation" symbol (see above), ctrl+enter stops working, and translation suggestions no longer appear when an untranslated cell is activated.
This is awfully frustrating.
Thanks in advance,
Margaret
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate

Reply

0 Margaret Schindler over 6 years ago in reply to Margaret Schindler

Right, so it just happened AGAIN. Yes, I downloaded and installed the update yesterday.
Again I have copied the remainder of my document (still the same -- very long -- one) into a new file, started a new project, and am now able to proceed normally.
So can you please tell me what I am doing to make this happen? It's like Studio freezes for a moment, then all the untranslated segments change from the "white sheet of paper" symbol in the middle column to the "confirmed translation" symbol (see above), ctrl+enter stops working, and translation suggestions no longer appear when an untranslated cell is activated.
This is awfully frustrating.
Thanks in advance,
Margaret
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate

Children

0 Gaston Losier over 5 years ago in reply to Margaret Schindler

Did someone find a solution to this, it just started doing this on mine after updating it, closing the computer and start again, but CTRL Enter does not work !
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Alison Field over 5 years ago in reply to Gaston Losier
Hi Gaston Losier

Firstly, have you also opened MultiTerm and updated it also?

Next, when a problem occurs after an update, the first thing to try is a Windows Repair of Studio (and MultiTerm components depending what the problem is), as here:

Close all SDL applications.

Open the Control Panel:

Windows Vista/7: Start > Control Panel > Programs > Programs and Features.

Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.

Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features

- or type 'Control Panel' in the search line on your bottom Windows toolbar.

Click/highlight the relevant SDL product from the list (e.g. SDL Trados Studio 2019 etc) and click 'Repair' either on the top toolbar or on the right-click dropdown menu.

Restart Studio/MultiTerm.

If that doesn't help, try reinstalling.

If that still doesn't work, then as installing is now preventing you from being able to work normally, you have the right to contact Installation Help free of charge, here:

installation and licensing help

Select 'Installation' from the 'Case type' dropdown menu.

Someone will help in the next day or two if you give your correct email address.

All the best,

Ali
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate

Trados Studio > 1. Trados Studio

Ctrl+Enter function just stopped working