Trados 2017: when confirming a segment it takes a long time, but eventually the segment is not confirmed and does not move to the next segment

Hi,

I installed yesterday Trados 2017 new and MT. When I started to work I realized, when using "confirm and move to next unconfirmed segments" it takes a long time in which is seems that the program is working on this comman and confirming the segment, but eventually the curser remains in the same segment and does not move any further. I can proceed and go to the next segment by using the arrow, but that does not confirm. Anything could have gone wrong during the installation? First I thought that my connection might be to slow as I am working with Worldserver, but that cannot be the case, because that in the end the segment should be confirmed. Who can help? Thank you

Parents Reply
  • Hello ,

    I doubt this has anything to do with your internet speed which is indeed ok.

    If the issue is only with WS projects- and not with local projects- then there is obviously something wrong.

    First of all, please add your Studio and MultiTerm to your AntiVirus 'whitelist'- even if you have done this before, you may need to do this again as updates will often break the configuration.

    Next if the problem still persists, then its worth checking your Studio settings

    Here - ensure Enable Verification of Segment is disabled-

    Trados Studio settings window with 'Enable Verification of Segment' option highlighted and disabled.

    If you have maybe The Grammar Checker enabled- please disable this in your QA settings.

    Has any of this helped you?

    Lydia Simplicio | RWS Group

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    [edited by: Trados AI at 5:27 PM (GMT 0) on 28 Feb 2024]
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