Also, I deactivated the "Custom dictionaries" option and the files opened fine now. BUT of course now I have ZERO spell check option available.

Hello kevin white ,

This is a little problematic if you dont have office installed and therefore cannot switch to word to check

Could you please post the full error stack - this might shed some light on the issue (missing word count).

Hi Steven, 

Thanks for the quick reply! 

I saved the error stack. Here it is:

Hi kevin white,

I have been in contact with Ana (Live Chat) and have tried to reproduce this error using the same files/package/

Adding/removing custom dictionaries etc but to no avail.

I also note that you have now the same issue with a different job (which actually might be helpful).

As you use different versions (FL and Pro and 2015 & 2019, I think this is actually where the issue might be lying as there is a conflict between resources.

As you are using the 2019 Trial- I would suggest completely removing this from the system-

Then reset Studio 2015 to default.

Now create a simple project of your own using of course Hunspell and add your own custom dictionary.

This should work now without an issue I think.

Now close Studio 2015 completely and reinstall the trial version and then create your own project in 2019.

Of course as you are a MAC user, please double check everything is being installed and saved to the right Windows folders.

Thanks for the effort, Steven.

I will try what you say. But how do I add a custom dictionary?

How do I reset 2015 as the default?

Hello kevin white ,

In Studio, there can only be one default dictionary per language -

To create custom dictionaries-

Hi kevin white ,

Te reset Studio to defaults-

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669

Steven, 

Is there some way we can talk on the phone? This is killing me.

OK, I did all of this. The Custom.dic dictionary is still in there but I created a new one for the test project, as you said.

I am now ready to install 2019 Trial but I don't understand how any of this will make a difference. Also, I don't need my own project in 2019. I need my ongoing project because I have a deadline. This is driving me CRAZY and driving me AWAY from being a Trados user.

The whole point of this was to possibly upgrade to 2019 but it's NOT helping! 

I still very much appreciate your help, of course!