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Error in SDL MultiTerm 2021 - A connection to SDL MultiTerm Server unknown could not be established. Please check your connection settings

Trang Nguyen Thu

Recently, I got this error in SDL MultiTerm 2021. I already updated the newest version for both Trados Studio and MultiTerm. Also tried to repair or re-install app but it didn't work.

SDL Trados Studio 2021 - 16.0.2.3343
SDL MultiTerm 2021 - 16.0.1.304

Error message in SDL MultiTerm stating 'A connection to SDL MultiTerm Server unknown could not be established. Please check your connection settings' with a subtext 'Object reference not set to an instance of an object.'

Log file:

<SDLErrorDetails time="23/11/2020 11:57:24">
<ErrorMessage>A connection to SDL MultiTerm Server unknown could not be established.

Please check your connection settings</ErrorMessage>
<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>Sdl.MultiTerm.Desktop.Platform.WinForms</Source>
<HResult>-2147467261</HResult>
<StackTrace><![CDATA[ at Sdl.MultiTerm.Desktop.Platform.WinForms.DockingViewContentControl.SetActiveViewPart(IViewPartReference viewPartReference)
at Sdl.MultiTerm.Desktop.Platform.WinForms.DockingViewContentControlEx.SetActiveViewPart(IViewPartReference viewPartReference)
at Sdl.MultiTerm.Desktop.Platform.AbstractViewWithParts.set_ActiveViewPart(IViewPartReference value)
at Sdl.MultiTerm.Studio.Editor.EditorView._TermbaseService_TermbaseActivated(TermbaseStatus termbase)
at Sdl.MultiTerm.Studio.Common.Interfaces.TermbaseActivatedHandler.Invoke(TermbaseStatus termbase)
at Sdl.MultiTerm.Studio.Editor.TermbaseService.ActivateTermbase(TermbaseStatus termbase)
at Sdl.MultiTerm.Studio.Editor.TermbaseService.<ActivateTermbase>b__149_0(TermbaseStatus status)
at Sdl.MultiTerm.Studio.Editor.TermbaseService.ActivateTermbase(String path)
at Sdl.MultiTerm.Studio.Editor.Actions.TermbaseOpenAction.Execute(ITermbaseService termbaseService)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL MultiTerm</ProductName>
<ProductVersion>MultiTerm16</ProductVersion>
<EntryAssemblyFileVersion>16.0.1.304</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>932</CodePage>
<LoggedOnUser>TOSHIBA-TSDV\trangnt</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>TRANGNT-LAP</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8297808 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Generated Image Alt-Text
[edited by: Trados AI at 11:48 PM (GMT 0) on 28 Feb 2024]
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  • 0 in reply to Lydia Simplicio

    I tried to update Windows, re-install Studio/MultiTerm but it did not work.

    When I try to open my Termbase by double click, I got the below error.

    Error message in Trados MultiTerm with details of command line arguments and tasks such as NoAutoUpdate, opening a specific remote connection, opening settings template files, and opening Termbases, Entries, Languages, and Terms.

    Error processing command line arguments: Object reference not set to an instance of an object.

    USAGE: MultiTerm.exe [/help|/?] /arg1 val1 /arg2 val2

    Task: NoAutoUpdate
    Description: Starts the application without automatically checking for updates.
    Usage: MultiTerm.exe /noautoupdate
    Arguments:
    /noautoupdate Starts the application without automatically checking for updates.

    Task: Opens a specific remote connection
    Description: Allows specification of communication settings on startup.
    Usage: MultiTerm.exe /s <server>
    Arguments:
    /s Switch to specify a business server at startup.

    Task: Allows opening settings template files on startup
    Description: Open a settings template file
    Usage: MultiTerm.exe /st <file.sdlmttpl>
    Arguments:
    /st Switch to open a settings template at startup.

    Task: Open Termbases, Entries, Languages and Terms
    Description: Allows opening termbases, entries, languages and terms on startup
    Usage: MultiTerm.exe /tb <termbase> [/e <entry1> [<entry2> ...]] [/t <term>] [/si <source index>] [/ti <target index>]
    Arguments:
    /tb Switch to open a termbase at startup.
    /e Switch to open entry with number at startup.
    /t Switch to search for a term at startup.
    /si Switch to set a source language at startup.
    /ti Switch to set a target language at startup.
    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 11:48 PM (GMT 0) on 28 Feb 2024]
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