Hello ,

Have you perhaps tried using a different mouse (in a different port) or if its Wireless- disconnecting and then reconnecting?

As you mention its 'patchy' then this could indicate there is a conflict somewhere with shortcuts between various programs.

If you set the mouse to its default settings, do the problems persist, or is it only when you use the scroll to double click?

Hi Steven.

Thanks for your reply.

It's a Logitech wireless mouse, and has been 100% reliable thus far. The problem persists after system restarts, so I can't think that disconnecting then reconnecting will make any difference. I have, however, reinstalled the driver software to ensure that my version is completely up to date. The problem persists.

I suppose there could be a conflict in the shortcuts. It's only been a problem since Studio was installed, which is why I'm tempted to lay the blame at Studio's door. However, I can't find any mouse-specific shortcuts within the Studio options. Any pointers (excuse the pun) as to where they would be?

If I set the mouse to its default settings, I remove the setting to perform a double-click with the scroll wheel. In that respect, I suppose it makes it work without a problem, but it's not really a solution!

Hello

Studio only uses keyboard shortcuts. 

I understand that its easy to blame Studio, but in this instance I really do think its changing the purpose of the clicks/scroll that is causing the issue here.

Have you used AHK script to force the scroll wheel to behave like this (double click)? Or another application?

Hi Steven.

The double-click assignment comes from Logitech's own Setpoint software.It's designed to support the mouse I use, and has worked flawlessly in all settings and all applications for upwards of 10 years. I've had Studio for 10 days and the problem has only started since Trados was installed. You can see why I'm suspicious!

Hi Steven.

The double-click assignment comes from Logitech's own Setpoint software.It's designed to support the mouse I use, and has worked flawlessly in all settings and all applications for upwards of 10 years. I've had Studio for 10 days and the problem has only started since Trados was installed. You can see why I'm suspicious!

Further to my previous messages, my scroll wheel double-click functionality seems to have returned in all applications apart from Studio, so it must just have been some transient problem. Still annoying it doesn't work in SDL though.

Hello ,

Thanks for the update. Im not sure what else to suggest- perhaps others may have a suggestion.