Hi,
the first thing you should do is upgrade your version. That process may also resolve your issue.
Paul Filkin | RWS Group
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Do you think I may need to reset it to a default state perhaps?
Do you think I may need to reset it to a default state perhaps?
I do. But you seem to think you tried everything aleady?
I have followed the instructions in your knowledge base as I have noticed it is quite common error message for use Trados users.
Perhaps you should try these two things. First simply reset your window layout:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032532
Location of the files mentioned in the KB for you would be here:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16\
If that doesn't help then do a reset. You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it:
But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16
So the path would become this:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16_old
If you can't find this folder then you need to unhide your hidden files/folders:
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello John,
Eventually, I had to reset my Trados Studio 2021 to a default state- but it is working well now :-) :-) so I am very happy!
Thank you!
Hello John,
Eventually, I had to reset my Trados Studio 2021 to a default state- but it is working well now :-) :-) so I am very happy!
Thank you!
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