Scaling for 4k in 2022

I just upgraded from Trados Studio 2021 Freelance Plus to 2022 Freelance Plus. Unfortunately, 2022 STILL doesn't support 4k resolution (how is this possible in 2022?), and the third-party "Change Scaling Behaviour" app in the appstore that fixed the problem has not been updated for 2022. Does anyone know a solution for this?

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    Check your graphics driver or other settings. Here is how Studio looks like on my laptop with over 4K resolution:

    Screenshot of Trados Studio interface on a laptop with over 4K resolution, showing no visible errors or warnings.

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    [edited by: Trados AI at 11:31 AM (GMT 0) on 29 Feb 2024]
  • I think it's interesting that you consider that resolution to be normal or acceptable Laughing

    Here's what Studio 2021 looks like with the "Change Scaling Behaviour" add-in:

    Trados Studio 2021 interface with 'Change Scaling Behaviour' add-in, showing clear and properly scaled text and icons.

    Screenshot of Trados Studio's editor with a warning message 'No open translation memory', indicating a missing translation database.

    This is what out-of-the-box 4k scaling look like, in EVERY other program I've ever encountered EXCEPT Trados Studio. "Change Scaling Behaviour" has not yet been updated for 2022, and Trados itself has NEVER fixed this issue in its own code. Rather ridiculous, considering that 4k has been standard for nearly 10 years and that seemingly every other software company on earth has managed to cope.

    So Mateusz is right to find this unacceptable. There are a LOT of bugs that just get carried forward from version to version and never get fixed, like the inability to count words properly after merging or splitting segments. Or the general instability of the program that Mateusz refers to: I have the very latest/fastest laptop on the market with maximum RAM, and the program still crashes unexpectedly for no apparent reason. (Periodically, the common shortcut CTRL+C triggers a crash!)

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    [edited by: Trados AI at 11:32 AM (GMT 0) on 29 Feb 2024]
  • That Ctrl+C has actually just crashed my computer! I agree with everything you wrote. Even an Intel i9, 64GB RAM and a quick SSD don't help - Trados is always slow and eager to crash unexpectedly. Three times today (so far) - with random errors. The latest was an error writing to a TM (a GS one at that). After opening the software again, however, the segment turned out to be correctly saved. So Trados crashed without a good reason.

    I have some experience in software development (as a project lead), so I know what this could mean. It could mean that (and most probably does) that you are aware of this problem, but you decided not to address it. And not because it is rare, but rather because it lies deep within the core of your system and correcting this issue could possibly shatter the whole software, and you just cannot afford that (either you would be working on new patches and 2023 edition, or repairing the 2022). So you rely on third-party software to address such issues or just ignore them altogether, since the software otherwise works. And I really, REALLY, know this is standard practice for many companies—even the largest ones (I really, REALLY know that from personal experience). And it is a shame, since this is an industry-standard software, priced at a high level, with dozens of thousands of licenses sold globally, so one would surmise you could afford to finally make the switch to 64 bits and make the system more stable at least...

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    This is how Outlook and Word look like on the same machine:

    Screenshot of Microsoft Outlook with an empty inbox and a message stating 'Es wurden keine Elemente gefunden, die den Suchkriterien entsprechen.'

    Screenshot of Microsoft Word with a blank document and a cursor at the beginning of the page.

    Outlook is even worse than Studio, as the possibilities to adapt fonts are really limited...

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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    [edited by: Trados AI at 11:32 AM (GMT 0) on 29 Feb 2024]
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    Please check how current your Studio is. From what I remember there was a bug with shortcuts way ago...

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    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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  • Thank you but this is not a shortcut issue. I use this shortcut all day long in Studio, but just now - it crashed while i was using this exact shortcut. Studio just seems so ... wobbly lately. Unstable. I never seem to know what might set it off - as if it had moods of its own and crashed just for fun "because it can". Sometimes it feels that way :).

    Also, currently I am using the newly-installed SR1. It is mere hours old :).

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